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Home > Resource Center > Whitepapers
CRM Success for Fast Growing Companies: What Every Small and Mid-Sized Company Needs to Know
This informative whitepaper discusses the technical challenges and lack of visibility that affect the creation of a successful customer experience through a seamless value chain, and how to tackle these issues. Learn how a successful value chain can be created by seamlessly integrating your business partners and implementing a customer focus.
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TCO of On-Demand Applications Is Significantly Better for SMBs and Mid-Market Enterprises
See why the Yankee Group says that the TCO for on-demand solutions is much better than that of traditional on-premises solutions — even when evaluated over a 3 to 5 year period. On-premises solutions require significant investments in IT infrastructure and application deployment, support and update resources.
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Sales Forecasting for Your Business Advantage
With Advanced Sales Forecasting software from NetSuite, you now have the ability to run accurate, up-to-the-second sales forecasts to address your most pressing business questions. As a result, you can manage your data, and your business with greater accuracy, speed, and confidence.
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Yankee Group: Business Reality of the Mid-Market Real-Time Enterprise
Sheryl Kingstone, Program Manager, The Yankee Group Read this research paper on the vision of the real-time enterprise, creating new operational efficiencies, improving customer relationships, and making better business decisions faster.
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Aberdeen Group: Managing the Extended Enterprise for Midmarket Wholesale Distribution
This Aberdeen Executive White Paper focuses on the challenges facing the small and midmarket wholesale distributor, as well as the role of technology in addressing those challenges.
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Yankee Group: Tying Order Management Is Critical to CRM Success
This Yankee Group whitepaper explores why it's critical for CRM systems to show an integrated view of each customer. What most CRM systems miss is the ability to see transaction history. Learn how to better serve customers by linking Order Management and CRM.
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