Below are the main and optional Terms of Service agreements. Please click on the links to view them.

Main Terms of Service

These Main Terms of Service, in conjunction with the Subscription Services Agreement cover the Customer’s usage of the NetSuite Service and OpenAir Service.

Download (Updated January, 2017)

Online Professional Services Agreement

This Online Professional Services Agreement governs certain professional services and training provided by Oracle to Customer.

Download (Updated January, 2017)

Trial Account Agreement

This Trial Account Agreement governs the temporary access to a limited trial, test, training or other demo account of the NetSuite Service that may be provided to a Customer or a partner program member for such party's non-production use, the duration and scope of which may be further defined in an Estimate / Order Form.

Download (Updated January, 2017)

Third Party Terms of Service

These Third Party Terms govern use of the Third Party Application(s) and applications recently acquired by Oracle that are procured by Customer from Oracle pursuant to an Oracle Estimate/Order Form.

Download (Updated January, 2017)

NetSuite POS Module:
    NetSuite POS Module Addendum

    This NetSuite POS Module Addendum, in conjunction with the Subscription Services Agreement covers the Customer's use of the NetSuite POS Module.

    Download (Updated January, 2017)

    Payment Application Data Security Standard (PA-DSS) Certification

    This additional disclosure statement from PCI SCC pertains to PA-DSS certification of the NetSuite POS Module.

    Download (Posted February, 2014)

NetSuite SCIS Module Addendum

This NetSuite SCIS Module Addendum, in conjunction with the Subscription Services Agreement, covers the Customer's use of the NetSuite SuiteCommerce In-Store Module.

Download (Updated January, 2017)

Proposal Non-Disclosure Terms

If these Proposal Non-Disclosure Terms are referenced in a proposal response or proposal information provided to you, then these terms govern your access and use of all or any part of such information.

Download (Updated January, 2017)

Software EULA:
    Oracle End User Agreement for Mobile Applications

    This is the current End User License Agreement (EULA), which covers the use of the listed Oracle mobile applications. A different version of this EULA may accompany your download and can be viewed within your application.

    For Android Download (Updated January, 2017)

    For iPhone Download (Updated January, 2017)

    SuiteAnalytics Connect Drivers EULA

    This End User License Agreement specifically covers the use of the ODBC, JDBC and ADO.NET drivers, which are provided for use with the SuiteAnalytics Connect module. SuiteAnalytics Connect is procured by Customer from Oracle pursuant to an Oracle Estimate/Order Form.

    Download (Updated January, 2017)

    NetSuite WMS Printer Driver Software End User License Agreement

    This End User License Agreement covers the optional printer driver software that can be used with the NetSuite WMS module.

    Download (Updated January, 2017)

Campaign Marketing Terms of Service

This Terms of Services specifically covers the campaign marketing feature which is available in some of our online business applications.

Download (Updated January, 2017)

ACH Processing Terms of Service

This Terms of Service specifically covers the ACH processing, direct deposit, and electronic fund transfer features which are available in some of our online business applications.

Download (Updated January, 2017)

Success Services:
    Commerce Success Services Statement of Work

    This Commerce Success Services Statement of Work governs and describes certain professional services provided by Oracle to Customer.

    Download (Updated January, 2017)

SuiteCloud Terms of Service

This Terms of Service specifically covers several technologies used to customize, automate, import, export, or integrate data or functionality into or with the Service. SuiteCloud Technologies include, but are not limited to, SuiteBuilder, SuiteFlow, SuiteScript, SuiteScript Debugger, SuiteTalk, SuiteBundler, SuiteCloud Development Framework, SuiteGL and SuiteSignOn which are available in some of our online business applications.

Download (Updated January, 2017)

SuiteSolutions

The following SuiteSolution terms include an overview of the functionality of each SuiteSolution, along with the Term of Service associated with each SuiteSolution.

SuiteSolutions – Administration Controls Tool Kit (ACT) TOS (Updated January, 2017)
SuiteSolutions – Advanced Approvals (Updated January, 2017)
SuiteSolutions – AR Deduction Chargeback Management (Updated February, 2017)
SuiteSolutions – Auto Charge Credit Card (Updated January, 2017)
SuiteSolutions – Collection Notes (Updated January, 2017)
SuiteSolutions – Consolidated Invoicing TOS (Updated January, 2017)
SuiteSolutions – Credit Card Re-Authorization (Updated January, 2017)
SuiteSolutions – CSV-Integrator (Updated January, 2017)
SuiteSolutions – Dashboard for Manufacturing TOS (Updated February, 2017)
SuiteSolutions – Dashboard for Software Vertical (Updated February, 2017)
SuiteSolutions – Dashboard Tiles (Updated January, 2017)
SuiteSolutions – Dashboard for Wholesale Distribution TOS (Updated February, 2017)
SuiteSolutions – Lot Tracebility TOS (Updated January, 2017)
SuiteSolutions – Navigation Portlets (Updated January, 2017)
SuiteSolutions – NFP Base Edition (Updated February, 2017)
SuiteSolutions – NFP Mid-Market Edition (Updated February, 2017)
SuiteSolutions – Pay When Paid (Updated January, 2017)
SuiteSolutions – PDF Generator TOS (Updated January, 2017)
SuiteSolutions – Periodic Inventory (Updated February, 2017)
SuiteSolutions – Rebate Management (Updated January, 2017)
SuiteSolutions – Shared Vendor Bills (Updated January, 2017)
SuiteSolutions – Script Queue Manager (Updated January, 2017)
SuiteSolutions - SuiteAdapter (Updated February, 2017)
SuiteSolutions – Vendor Prepayments TOS (Updated January, 2017)