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Customer Relationship Management
NetSuite features web seminars for CRM to help you improve and grow your business. Select a web seminar that interests you below.
The Top 5 Reasons Customers Abandon
Salesforce.com
Hear Zach Nelson, CEO of NetSuite Inc., and a panel of former customers
of Salesforce.com for a discussion of "The Top 5 Reasons Customers
Abandon Salesforce.com" and why thousands of Salesforce.com
users have switched to NetSuite, the integrated business management
suite that includes CRM, Accounting/ERP and Ecommerce.
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CRM Best Practices
Hear leading Yankee Group CRM industry analyst Sheryl Kingstone
and Zach Nelson, CEO of NetSuite discuss why millions of mid-size
and small companies are realizing the strategic importance of automating
their sales and service teams and building a more customer-centric
organization.
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Sales Benchmarking: The Keys to Outselling
Your Competition
Hear special guest sales guru Greg Alexander, Managing Director
of Sales Benchmarking Index (SBI), author of the book "Sales
Benchmarking: Data Driven Decision Making", and customer of
NetSuite review findings from SBI's research and discuss metrics
and best practices that can allow your company to take its sales
performance to the next level.
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Fast-tracking Sales: SFA Tips for Sales
Success
Hear NetSuite and NetSuite customer Art Queenan, CRM Manager, at
EBSCO Publishing, discuss what makes for a successful sales team.
Learn the answers - which include good management, exceptional sales
tools, and a 360° view of the customer that persists over the
entire life-cycle of that customer.
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Maximizing Profits through Effective Search Engine Advertising
Hear Chris Valle of Google, and NetSuite Sr.VP of Worldwide Marketing
Jay O'Connor discuss why paid search engine advertising has been called
the most important new development in advertising in decades, and
companies in many industries find that it is the single most cost-effective
way of driving new customers.
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Best Practices in CRM for Software Companies
Hear NetSuite's CFO Jim McGeever and CEO Brad Jones of Retail Management
Solutions discuss the best practices in customer relationship management
business processes.
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Ziff Davis Webinar: Best Practices for CRM
Hear John Pallatto and Peter Coffee, Editors, Ziff Davis, and Sheryl
Kingstone, Analyst, Yankee Group discuss how to improve your ROI and
customer service.
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Does Your CRM Support the Entire Customer Process?
Hear Barton Goldenberg, President, ISM and Zach Nelson, NetSuite CEO
discuss why CRM is more than technology, and why a complete customer
view and CRM strategy that reaches across departments, is key to a
successful CRM strategy.
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Running Your Business Your Way: Winning Solutions for Customizing Your Business Management Software
Hear Sean Rollings, Senior Director of Product Marketing at NetSuite,
and a panel of NetSuite customers discuss how NetSuite has provided
a completely customized solution for managing their entire business,
from the front-office to the back-office.
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