SVP, Corporate Communications
New Customer Wins Signal Growing Demand for OpenAir's Cost-Effective Product Offerings, Flexible Integration Capabilities, and Native Reporting Engine
BOSTON, Mass.—December 31, 2008—OpenAir, Inc., a NetSuite Inc. (NYSE: N) company and a leading provider of on-demand professional services automation (PSA) software, today announced that Sirius Computer Solutions and CHR Solutions are the most recent clients to choose OpenAir Professional Edition, a PSA solution specifically designed for mid-size businesses. With OpenAir Professional Edition, these companies are streamlining workflows across all functions of their business operations and benefiting from reduced overhead, elimination of manual errors, and improved visibility between their sales, delivery, and accounting teams.
Sirius Computer Solutions and CHR Solutions are the latest in a growing list of mid-size organizations using OpenAir Professional Edition. Others include: Metricstream, Bluewolf, SupportSoft, ICS and Marketbridge. For more information about OpenAir customers, please visit www.openair.com/customers.html.
Sirius Computer Solutions (www.siriuscom.com), founded in 1980, is a nationally recognised IT solution provider with a certified team of sales and technical professionals that help organizations solve complex business challenges with technology solutions. Sirius chose OpenAir to streamline their professional services business processes in support of their growing team of 280 consultants. They are also using OpenAir to link both their customer relationship management ( CRM) and enterprise resource planning (ERP) systems into one cohesive solution to provide increased visibility across their entire organization.
"In our quest to implement a new PSA application to support our growing Professional Services practice, OpenAir showed itself to be well designed, feature rich, intuitive and flexible," said Justin Harvey, Director of Services Operations at Sirius Computer Solutions. "Now, six months after go-live, we have visibility into aspects of our services practice that wasn't available before. The ability to integrate it with our other applications has allowed us to more tightly unify this practice with the rest of our business. Not to be overlooked is the fact that OpenAir's support team is one of the most responsive I have ever worked with."
CHR Solutions (www.chrsolutions.com), a leading provider of telecommunications engineering and information technology managed services, has more than 150 company and remote employees in seven offices across America. CHR's vision is to grow into a $100 million IT/telecom infrastructure services company within the next five years. CHR implemented OpenAir Professional Edition for time, expense and project accounting, enabling them to monitor employee utilisation and reduce their billing cycles.
"CHR had three specific goals for a PSA tool," said Dr. Arun Pasrija, President and COO of CHR Solutions. "First, to enable detailed time and expense entry by geographically dispersed employees with an ability to scale up for planned growth. Second, to reduce billings cycle time to five business days from the end-of-month close. And third, to allow project accounting and reporting to integrate with CHR's existing accounting system. Our OpenAir implementation went very smoothly."
Dr. Pasrija continued, "Employees are now able to quickly enter time and expenses, and as a result, they report an 80 percent reduction in time-entry keystrokes. The versatile reporting tools allow managers to monitor utilisation and reduce errors, so our billing cycle time has dropped from twelve days to seven days. We anticipate being able to reduce this even further to five days, which will provide a more significant positive cash flow for our business. I strongly recommend OpenAir to companies considering a PSA solution."
OpenAir, Inc., a NetSuite Inc. company, is a leading provider of Software as a Service (SaaS) services automation software. Offering both professional services automation (PSA) and project portfolio management (PPM) solutions, OpenAir provides project-based organizations and firms the tools they need to grow their businesses quickly and profitably. Providing enterprise-level functionality for businesses of all sizes, OpenAir has more than 42,000 active users at over 300 world-class firms using the software to better capture billable time, manage projects and resources and bill customers. Coupled with a team of highly experienced consultants from some of the world's leading services firms, OpenAir's services automation solutions drive higher profits through improved utilisation, visibility and data collection. To learn more, please visit www.openair.com.