SVP, Corporate Communications
Partnership with CyberSource Delivers Global Payment Processing and Anti-Fraud Services
Partnership with SecurePay to Provide Local Credit Card Payment Capabilities
Sydney, Australia — December 19, 2011 — NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP software suites, today announced the expansion of its SuitePayments online payment capabilities by partnering with SecurePay for Australian payment gateway services and CyberSource, a Visa Company (NYSE: V) for global payment processing and anti-fraud services. In so doing, NetSuite has opened the door for Ecommerce and retail companies in Australia to move their entire business to the industry's leading cloud business management suite, improving their operational efficiency and delighting their customers.
Partnership with SecurePay to Provide Australian Businesses with Local Payment Gateway
SecurePay, based in Melbourne, Victoria and owned by Australia Post, is one of Australia's largest payment gateway companies, providing payment based technologies and other applications, including bill payment, Ecommerce and customized payment systems, to more than 19,000 clients throughout Australia. Integrated seamlessly with the Ecommerce platform and order processing workflow components of NetSuite's business management suite, SecurePay's payment gateway technology and merchant services provide commercial organisations, utilities, local government and e-merchants with a flexible, cost-effective Ecommerce solution to their online payment needs and the confidence of working with a recognized leader in Australia.
"SecurePay is thrilled to be partnering with NetSuite to bring the best-of-breed combination of a leading payment gateway and a leading cloud-based business management suite to Australian Ecommerce and Retail businesses," said Richard Mann, CEO SecurePay.
NetSuite's Ecommerce platform is part of its business management suite that enables organisations to run their core business operations in the cloud. The single integrated business system links Ecommerce transactions with marketing, order management, inventory, CRM and accounting in real-time. It also provides organisations with a complete 360–degree view of each customer. In one place, organisations can see every interaction shoppers have had with their company, including lifetime purchase histories, website activities, responses to marketing campaigns, communications with the company, and more. Companies can then use this information to provide better customer service, cross-market products and run segmented marketing campaigns.
Partnership with CyberSource Powers Global Payment Gateway for Australian Businesses
CyberSource, which recently opened an office in Sydney, provides payment management services that enable enterprise and mid-size merchants to efficiently transact sales domestically and globally via web, mobile, call center and face-to-face sales channels. Through a single Internet connection to CyberSource, NetSuite merchants can transact payments in over 190 countries. CyberSource and NetSuite entered into a strategic partnership in August 2007. Since then, over 800 NetSuite merchants from around the globe have selected CyberSource to securely and swiftly process their credit card payments. CyberSource serves over 390,000 customers worldwide.
CyberSource's worldwide fraud management services help merchants detect fraud more accurately, more quickly, and capture more sales from good customers. Its web-based decision system—which accesses the world's largest fraud detection radar—lets merchants automatically assess more than 200 characteristics of an order to evaluate its likelihood of fraud—all in less than two seconds. Available managed services range from helping merchants tune and monitor system performance, to fully outsourcing their fraud management operations.
"The NetSuite/CyberSource partnership has proven to be an extraordinary success in the U.S. and U.K.", said Mike Bradley, Managing Director, Asia Pacific, CyberSource. "We are honored to now bring all the benefits of that partnership to Ecommerce merchants in Australia."
"NetSuite recognizes that organisations in Australia want to work with other local organizations that understand the local market, can support their particular needs and are available during their business hours," said Mark Troslej, managing director of NetSuite, APAC. "These new and expanded local partnerships mean we are open-for-business for Australian Ecommerce and retail companies."
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