OPENAIR NEW CUSTOMER WINS VALIDATE GROWING DEMAND FOR SAAS SERVICES AUTOMATION SOFTWARE
Leading Companies Spanning Marketing, Financial and Consulting Industries Choose OpenAir to Automate Resource and Project Management
BOSTON, MA and SAN MATEO, CA — October 14, 2008 — OpenAir, Inc., a NetSuite Inc. (NYSE: N) company and a leading provider of on-demand professional services automation software (PSA), today announced the latest companies who have chosen OpenAir's on-demand professional services software to automate their business operations for project management and resource management. Leading services companies BNZ (Bank of New Zealand), Carrot/United Health Group, CommScope, Insurance Data Processing (IDP), Personified, and TARP Worldwide are using OpenAir to improve their bottom lines while cutting costs by eliminating IT and support staff.
Today's announcement of these new customer wins comes in conjunction with OpenAir's new product line announcement (please see the accompanying press release). The recent customer wins include:
"The OpenAir timesheets module is intuitive and exceptionally easy to use, with comprehensive reporting functionality," said Emma Treadwell, Corporate Strategy Principal, Strategy & Marketing, BNZ. "Most impressive, though, is OpenAir's standard of service, which has been outstanding from sales right through to support."
"With over 1,700 concurrent jobs serving dozens of clients in the United States and the United Kingdom, accurate and timely tracking and reporting is critical to the management of our business," said Amanda Brinkman, CEO of Carrot. "With OpenAir's solution we can now provide the financial accountability that our clients expect, we have the data to support managed growth of our staff, and we have access to an automated project management tool that allows our staff to focus on creating and delivering the most effective marketing campaigns in the industry."
"Our situation is unique as a start-up services organization inside CommScope," said Justine Walkowski, Director, Global Operations, CommScope Professional Services. "Our services organization was global from day one, and we needed a large-scale Web-based professional services automation tool that would efficientlymanage our people, projects and customers and track their time and expenses globally. We talked to QuickArrow, but they weren't up to the task. OpenAir is a more robust and flexible application that meets our unique requirements. We're excited to roll it out to our entire global team."
Insurance Data Processing (IDP)
"As IDP has evolved and grown, we've needed better visibility into our resource portfolio so that we can provide best-in-class professional services to our clients," said Raymond W. Barton, Vice President, Professional Services/PMO at IDP. "OpenAir is an easy, cost-effective means of collecting necessary data allowing us to be more agile in meeting client expectations while running our business in a fast-paced environment. The staff at OpenAir made implementation easy, and their support has been a model for the industry."
"We are proud to have chosen OpenAir as our project management tool," said Mary Delaney, President of Personified. "We look forward to their superior one-on-one attention and excellent customer care."
"Amid steady sales and growth in productivity, we decided it was the right time to partner with a system that could keep pace with and further accelerate our efficiencies," said Lisa Hockensmith, Manager, Process and Operations, TARP Worldwide. "OpenAir was an easy choice. Its ease-of-use, robust reporting capabilities, and advanced project management tools were all key factors in our decision. Just two weeks post-launch, we're already seeing some of the fruits of our labor; employees have expressed great satisfaction with OpenAir's automated revenue reporting, and centralized project management, accounting and time and expense reporting capabilities."
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