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NEW OPENAIR PRODUCT LINEUP OFFERS LEADING ON-DEMAND SERVICES AUTOMATION SOLUTION FOR SERVICES ORGANIZATIONS OF EVERY SIZE OpenAir Team, Professional and Enterprise Editions Offer Functionality for Small, Medium and Large Services Organizations Includes Free Integration With NetSuite Business Management Software Suite BOSTON, MA and SAN MATEO, CA — October 14, 2008 — OpenAir, Inc., a NetSuite Inc. company (NYSE: N) and a leading vendor of on-demand, professional services automation (PSA) software, today announced a new product lineup designed to meet the specific needs of project-based businesses of any size, from small consulting firms to multinational organizations. The new products, unveiled today at the third annual OpenAir User Summit in Boston, include the OpenAir Team Edition, OpenAir Professional Edition and OpenAir Enterprise Edition, and feature the first benefits of OpenAir's recent acquisition by NetSuite. Each OpenAir Edition offers, at no additional charge, pre-configured integration with NetSuite's on-demand, integrated business management suite for customer relationship management (CRM), enterprise resource planning (ERP) / accounting and Ecommerce—offering project-based businesses a complete system for streamlining operations and reducing costs. Connectors to other CRM and ERP systems are also offered. For more details on the new OpenAir product lineup, visit www.openair.com. "We designed this new product lineup in response to customer demand for solutions tailored to their businesses and budget requirements," said Morris Panner, CEO of OpenAir. "The new products also reflect the investments that both OpenAir and NetSuite have made in their products since the two companies came together in June 2008." The new product lineup gives services companies a much more effective way of managing their key assets—their employees and their expertise—no matter their size. Because they are delivered over the Internet as Software as a Service (SaaS), the new OpenAir solutions are accessible from anywhere at anytime, enabling easy collaboration among authorized users. Furthermore, cost of deployment is reduced because there's no hardware to buy, install or maintain. Finally, by automating time and expense tracking and billing, these OpenAir products help optimize revenue and profitability. OpenAir Team Edition CAS Designs Group, a 20-person artistic design agency focusing on creative branding and marketing located in Novato, Calif., uses OpenAir Team Edition. Prior to OpenAir, CAS Designs Group was faced with resource management difficulties and disjointed business procedures that hampered growth due to the lack of a centralized system that was available to a widely dispersed employee base. Now, with OpenAir, CAS Design Group has been able to reduce overheard during project setup, increase employee stability with set procedures and expand the business to online operations and a new division that focuses on the dental industry. "It would be impossible to effectively manage my resources on paper," said Charis Santille, President and Owner of CAS Designs Group. "Simply put, I would not be able to efficiently run my business without OpenAir." OpenAir Professional Edition Niteo Partners, a 150-employee subsidiary of NEC — a multinational provider of information technology (IT) and network solutions — based in Edison, N.J., uses OpenAir Professional Edition. Niteo Partners was experiencing challenges with its unstable paid-time-off system and manual tracking of employee leave that led to unreliable employee balances and massive leakages in revenue. OpenAir has allowed the company to eliminate manual processes and associated errors while increasing annual revenue and providing its consultants with a self-service portal for monitoring billable time. "By tightening and streamlining our leave tracking system through OpenAir, we're able to prevent leakages due to imprecise methods," said Jignesh Jain, Senior Director of Delivery at Niteo Partners. "In past years, these leakages have been 0.5% to 1% of our annual revenue." OpenAir Enterprise Edition GXS, a global 2,000-employee supply chain management solution provider based in Gaithersburg, Md., uses OpenAir Enterprise Edition. GXS operates a global network services platform that enables more than 40,000 businesses in 58 countries to collaborate on supply chain issues. GXS was struggling with customizing an on-premise, client-server based solution to manage its service delivery and client management needs before OpenAir. The company was finding it difficult to tailor its prior solution and poor usability was hurting user adoption among its consultants. GXS rolled out OpenAir in 10 weeks across 25 countries and 900 consultants thanks to it being a SaaS solution; the company has found it easy to allow business managers to tailor the system to their needs with on-the-fly customization. "Invoicing was a struggle before we had OpenAir, especially when trying to get information from one system to another," said George LaDue, OpenAir Director at GXS. "Now it's all integrated, and invoicing is simple. Believe it or not, project managers say that they like billing rules. When you hear that, you know you're on to something." Pricing and Availability About OpenAir About NetSuite
NOTE: NetSuite and the NetSuite logo are registered service marks of NetSuite Inc.
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