NETSUITE OPENAIR UNIFIES SOFTWARE AG'S WORLDWIDE SERVICES ORGANIZATION
Global Services Group of 3,500 Employees in 59 Countries Cuts Costs and Stays Synchronized With World's Leading Professional Services Automation Solution
NetSuite OpenAir Integrates with Software AG's Multiple Enterprise Systems Including SAP
Leading Companies—Lloyd's Register, Software AG, Siemens—Share Best Practices on How NetSuite Helps Manage and Grow Complex Global Services Organisations
LONDON and SAN MATEO, Calif. —July 8, 2010 —NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based enterprise resource planning (ERP) / financial suites, today announced that Software AG (TecDAX: SOW), the global leader in Business Process Excellence, has achieved significant productivity gains by implementing the NetSuite OpenAir professional services automation (PSA) solution. By moving its PSA system to the cloud, Software AG has been able to merge all of its Global Consulting Services division resources and budgetary data and standardize on a single solution, reducing administrative overhead by 8 (eight) percent and gaining global control over its professional services business improving project management & administration, forecasting, and revenue accounting processes.
The NetSuite OpenAir solution has given Software AG real-time global visibility into its entire professional services organization and is also used in other areas like R&D, covering more than 2,000 employees in 59 countries. As the global leader in Business Process Excellence, Software AG integrated the NetSuite OpenAir solution using its own webMethods Integration Server, connecting seamlessly with ERP systems, including SAP and other financial systems used by various subsidiaries within Software AG. NetSuite OpenAir directly generates professional services-related invoices and processes timesheets and expenses, eliminating the need for manual re-keying of data. For more information about NetSuite OpenAir PSA, please visit www.openair.com/Products/NetSuite-OpenAir.
Seeing the Big Picture
NetSuite OpenAir gives management real-time insights into professional services activities without constraining the on-the-go nature of modern services professionals. By operating in the cloud, NetSuite OpenAir gives managers and professionals in the field access to the same tools and data, no matter where they are.
"We can now understand where our information comes from and how it's being computed," said Markus Küpper, Senior Director Global Consulting Services Operations Management at Software AG. "Not having to worry whether the data is actually correct freed us up to focus on higher strategic values such as how to efficiently manage a project, forecasting, and revenue recognition."
Since implementing NetSuite OpenAir, Software AG has realized substantial administrative overhead savings, while improving project records, reducing non-billable work, and improving expense and invoicing management. Because NetSuite OpenAir is flexible and customizable, Software AG was able to adapt the solution to meet the needs of every one of its worldwide professional services groups.
NetSuite OpenAir is the leading provider of cloud computing services automation software, offering Services Resource Planning (SRP) and Professional Services Automation (PSA). NetSuite OpenAir helps services organizations streamline key business processes, cut costs, improve productivity and increase visibility across their organizations.
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