Senior VP, Corporate Communications
NETSUITE ATTRACTS MAJOR CRM RESELLERS
Leading CRM Resellers Embrace
On-Demand Integrated CRM and ERP Solution
SAN MATEO, CA – June 15, 2004 – NetSuite,
Inc., today announced significant reseller wins by signing
up Client Interaction, and The Lansdale Group. With
extensive experience in implementing traditional client/server
software, these resellers are valuable additions to
NetSuite's fast-growing solution provider program.
The addition of such marquee resellers is not only another
milestone in the adoption of on-demand applications,
but also a testament to the fact that NetSuite's
unique approach of bringing front-office and back-office
technology in a single solution is the future direction
for next-generation CRM applications. For more information
about NetSuite's channel program, please go to
NetSuite's products include NetSuite, NetCRM,
NetERP and Oracle® Small Business Suite. The Oracle
Small Business Suite name is used under license from
Oracle Corp. (NASDAQ: ORCL).
In the late 1990s, many industry analysts suggested
Application Service Providers (ASP) would relegate resellers
to a diminished role in selling and servicing customers.
NetSuite believed that value-added solution providers
would continue to play an important role in customer
adoption of on-demand technology, and has shaped a program
to ensure that product resellers will prosper with NetSuite
as growth for on-demand solutions accelerates. NetSuite's
channel program has been recognized by both industry-leading
analyst firms and publications. Most recently, NetSuite's
program has been awarded a Five-Star rating for its
breadth and depth by VARBusiness magazine. In a Gartner
survey of Value-Added Resellers (VARs) and consultants,
NetSuite received the top ranking as a market visionary
and finished in the Top 5 in the Vendor Solutions Poll,
a measure of products' functional capability. NetSuite
is the only product developed as an on-demand solution
to receive such high marks for product capability.
The new CRM resellers wins announced today include:
- Newton, MA-based Client Interaction is a leading provider
of software solutions principally designed to support
sales, marketing and customer service activities. For
over 15 years Client Interaction has helped more than
500 companies implement CRM and content management solutions.
As the world's largest Pivotal reseller for 3
years running and in the top ten SalesLogix resellers
for 3 years, Client Interaction has been looking for
a total CRM and ERP solution. Having watched NetSuite
move into the CRM space Client Interaction believes
that NetSuite is the only on-demand product that has
a complete front-office and back-office solution.
"We watched NetSuite for years, especially on
the CRM side," said Barry Berlin, president of
Client Interaction. We have always believed they were
the only hosted application that was well designed and
integrated from the beginning. Then NetSuite went so
much further with things such as integrated dashboards
and built in commissions, which are a dream in the CRM
space. This is a $200,000 value, and the only reason
you can do it is because NetSuite can actually track
an order from quote to invoice to cash received to commission
– a real ‘wow' to our prospects."
The Lansdale Group
- McLean, VA-based Lansdale Group is an e-business solutions
company specializing in CRM systems. Staffed by CRM
industry veterans and seasoned IT professionals, the
Lansdale Group helps clients succeed in their CRM initiatives
through its consultants' unique combination of
leadership, CRM expertise, and technical skills. The
Lansdale Group has a clear vision of what mid-market
companies need from information technology: a way to
contain the ever-growing IT footprint and to erase the
artificial delineation between front and back office.
With NetSuite, the Lansdale Group's mid-market
clients can run entire business operations without the
IT overhead and integration costs associated with other
"In our work with mid-sized businesses, we have
spent an immense amount of time integrating multiple
applications to support more customer-centric business
processes," said Douglas Ricks, President of the
Lansdale Group. "Our customers would rather start
day one with a single, integrated business system to
support their entire organization. They are also starting
to investigate hosted solutions and questioning the
value of maintaining an extensive IT infrastructure.
We partnered with NetSuite because we don't see
any other vendors meeting this demand with a truly integrated
ERP/CRM product hosted over the Internet."
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