Senior VP, Corporate Communications
NETLEDGER AND YAHOO! STORE EXTEND SMALL BUSINESS INTEGRATION
SAN MATEO, CA., May 7, 2003 - NetLedger, Inc., makers
of Oracle® Small Business Suite, announced today
that it has extended its agreement with Yahoo! Inc.'s
(Nasdaq: YHOO) Yahoo! Store (http://store.yahoo.com)
to provide merchants with one seamless application to
manage their business processes. For order fulfillment,
credit card processing, up-to-the minute inventory,
sales updates and customer service, the integration
of NetLedger, Inc. and Yahoo! Store enables businesses
to save time and money by streamlining their business
processes, eliminating redundant data-entry, and having
access to up-to-date information. The Oracle Small Business
Suite name is used under license from Oracle Corporation
Yahoo! Store is a leading e-commerce hosting service
that enables more than 20,000 small business owners
to establish an online presence and sell their products
and services on the Web. It offers an easy solution
for small businesses to own and operate a high-traffic,
customizable and secure online store, while Oracle Small
Business Suite automates front and back-office operations
across the business. The agreement enables small businesses
on Yahoo! Store to run their online business processes
including Web selling, inventory management, order management,
customer support, credit card processing, and accounting
through one integrated solution. As part of the agreement,
the companies will continue to jointly promote and market
the combined solution via innovative marketing campaigns.
"Our integration with Yahoo! Store gives small
businesses one seamless application service to do Web
selling, inventory management, shipping, and accounting.
More importantly they have easy access to customer records
so that they can better provide customer support and
service," said Zach Nelson, president and CEO of
NetLedger, Inc. "The streamlined business processes
allow small businesses unprecedented productivity and
efficiencies to succeed in any economic climate."
"Yahoo! Small Business is committed to being the
only place a small business needs to go to be successful
online," said Rich Riley, vice president and general
manager, Yahoo! Small Business. "We are pleased
to continue our relationship with NetLedger, Inc. to
provide small businesses with an integrated business
management solution that is efficient and effective.
This relationship supports our strategy to provide small
businesses with the tools and resources they need to
Integration features include:
Customer Relationship Management - With Oracle Small
Business Suite, Yahoo! Store merchants can view item
availability in real time without waiting for product
availability information. This front and back-office
functionality delivers centralized customer records
and allows merchants to view customer-related data,
such as which items were purchased and when, and which
customers spend the most. With this data at their fingertips,
merchants can handle customer support issues more effectively.
By upgrading to NetSuite, merchants can also do more
sophisticated things such as providing online customer
support, managing leads and launching targeted marketing
campaigns and promotions based on their customers' previous
Inventory and order synchronization This
feature enables merchants to import Yahoo! Store item
lists into NetLedger. As new orders come in, the system
adjusts inventory levels automatically, merchants can
view real-time inventory levels and manage stock much
more accurately and timely than before, and customers
can view real-time availability while shopping.
Order fulfillment and processing With
this feature, merchants can manage and fulfill orders
more efficiently and eliminate the need to re-key Yahoo!
Store order data into NetLedger. Merchants can track
their customers' item options and view which options
were selected prior to checkout; the item options import
into NetLedger, where this data displays on sales orders,
picking tickets and packing slips. Merchants can also
track an item to a specific warehouse location to check
availability, if the item is on back order or if stock
levels are low. After fulfillment and processing in
NetLedger, confirmation is sent back to Yahoo! Store.
Automated payment processing This feature
allows merchants to automate the capture of credit card
payments for orders placed through Yahoo! Store and
fulfilled in Oracle Small Business Suite. With this
feature, order references and final amounts are transmitted
to Yahoo! Store automatically upon order fulfillment
and Yahoo! Store returns a payment confirmation to NetLedger
Seamless transition between two applications
-Merchants can move easily between the two applications
with single sign-on, saving them valuable time. The
business data is available, anytime and anywhere, within
the customizable Executive Dashboard.
Many online businesses are touting the integration
of Yahoo! Store and Oracle Small Business Suite services.
Just to name a few:
- Shimmer & Stone.com, New York, New York
"After two and a half years of running our Yahoo!
Store, it wasn't until recently that I 'clicked here'
to learn more about the option to integrate with Oracle
Small Business Suite," said Kayshali Wickramasinghe,
president of Shimmer & Stone.com (www.shimmerandstone.com),
an online provider of fashion jewelry. "Now I
wish I had done it sooner. We can upload all our sales
data straight out of QuickBooks, and then our sales
data can automatically move from Yahoo! Store to Oracle
Small Business Suite. Before we had to do all this
manually. It is saving us so much time, and I can
already see how our growing business can continue
- MasterGardening.com, Frederick, Maryland
"Our mail order business began growing steadily
during the Web craze years," said Jason Wiles,
general manager for Trident Enterprises, which runs
and Mastergardening.com (www.Mastergardening.com).
"At the time we were using Dydacomp's Mail Order
Manager, but upon switching to Yahoo! Stores our business
began bursting open at the seams. That's when we discovered
Oracle Small Business Suite for our accounting. There
is such a smooth integration with our Yahoo! Stores
that we never miss a beat."
- Gifts for Professionals, Savannah, Georgia
"NetLedger and Yahoo! Store have made a tremendous
difference in our daily operations," said Shannon
Burns, president of Gifts for Professionals (www.giftsforprofessionals.com),
a division of Metro-Graphics. "We have been using
Oracle Small Business Suite for the past year and
a half, and the integration of our accounting with
our Yahoo! Store is invaluable. When our customers
place an order on our website, the order automatically
posts into our accounting system as a sales order
for approval and credit card processing. It's been
a great time saver and allows our employees the flexibility
of working from remote locations. Even our sales leads,
prospecting, and order tracking have been simplified."
For more information about NetSuite please visit our
Web site at www.netsuite.com.
Oracle is a registered trademark of Oracle Corporation
and/or its affiliates.
Yahoo! and the Yahoo! logo are trademarks and/or registered
trademarks of Yahoo! Inc.
All other names are trademarks and/or registered trademarks
of their respective owners