SVP, Corporate Communications
Multi-Billion Dollar B2B Companies Standardize End to End Ecommerce Operations on NetSuite
SAN MATEO, Calif.—March 13, 2007—NetSuite, Inc., the leader in on-demand business management software, today unveiled a B2B ecommerce platform consisting of advanced functionality that extends the benefits of Software as a Service (SaaS) applications to companies' B2B ecommerce operations. Designed to address the needs of today's complex B2B businesses, the NetSuite® B2B platform encompasses sophisticated features — including quantity pricing, customer price levels, minimum order amounts, invoicing with customer terms and credit limits, easy re-ordering, and multiple webstore capabilities that allow the same company to create different sites for their B2B and B2C customers. With the NetSuite B2B ecommerce platform, companies of all sizes can run their end-to-end B2B ecommerce operations without having to go through the pain and high costs of developing complex custom applications or tying together different ecommerce point solutions. Additionally, NetSuite also announced that multi-billion dollar companies such as Cartridge World and Linear Technology have standardized their B2B ecommerce operations on NetSuite (please see the accompanying releases). For detailed information about the NetSuite B2B ecommerce platform, please visit www.netsuite.com/ecommerce2007
To stay competitive, it's extremely important for businesses to find innovative sales channels in today's economy. In contrast to business-to-consumer relationships, the aim of business-to-business relationships is to build ongoing partnerships. NetSuite helps solidify these relationships with built-in customer management tools enabling a 360 degree, multi-channel view of the customer while addressing the challenges faced by businesses running their B2B ecommerce operations on multiple disparate software solutions — one for their shopping cart; one for contact management; one for their re-seller channel; one for customer support/service; one for shipping; one for warehouse management; one for inventory management; one for invoicing — the list goes on. As a result of these disparate point solutions, their Web stores are neither integrated with the customer-facing aspect nor with their back-end accounting and inventories, leading to laborious data re-entry and often resulting in errors created in the transition between each business process.
The NetSuite B2B ecommerce platform addresses the challenges faced by B2B businesses by providing a real-time, end-to-end ecommerce solution, tightly integrating the accounting, warehouse, marketing, and support departments within a single system:
"B2B exchanges were the rage a number of years ago because companies figured out that the Internet was the natural platform on which businesses could collaborate together," said Zach Nelson, CEO of NetSuite. "While manually entered inventory, demand plans, and auctions came to fruition, direct sales and support were stifled because of the isolation from companies' automated business processes supported by order management, accounting, inventory management, and the ability to fulfill orders. NetSuite has taken that strategic intent and furthered it by incorporating those collaborative capabilities into the industry's first on-demand platform for B2B ecommerce."
As more and more companies sell to both businesses and consumers, those companies seek a unified platform for both B2B and B2C ecommerce. NetSuite provides a single platform for B2B and B2C ecommerce with built-in handling for all key processes from eBay integration, up-sell and cross-sell personalization and sophisticated B2C promotional tools to secure registration, negotiated contract price enforcement and extended enterprise partner management for B2B business. Ecommerce operations seamlessly interact with back-office inventory, warehousing and shipping in addition to front-office customer interactions, enabling a business to have the complete visibility needed to compete and grow their top line revenue while managing their costs with an eye to profitability.
Pricing and Availability: These ecommerce features are available immediately in the standard NetSuite service, without additional charge. NetSuite starts at $499/month and $99 for each user per month. Website Creation & Management and Multiple Site/Multiple Company functionality is currently in Beta version and will be generally available in the second quarter of 2007.
For more information about NetSuite, visit: www.netsuite.com.
NOTE: NetSuite and the NetSuite logo are service-marks of NetSuite, Inc.