SOFTWARE COMPANIES DEPLOY OPENAIR FOR BETTER PROJECT MANAGEMENT AND RESOURCE MANAGEMENT
Leading Provider of PSA Software Enables Software Companies to Reduce Costs and Gain Productivity
BOSTON — March 11, 2009 — OpenAir, Inc., a NetSuite Inc. (NYSE: N) company and a leading provider of on-demand professional services automation (PSA) software, today announced the latest group of leading software companies that have chosen OpenAir for better project management, resource management, time and expense tracking, and project accounting. SpringSource, Rally Software Development Corp.® and AeroScout, Inc. are just some of the many software firms that have found success utilizing OpenAir. They join a long list of diverse software companies including Selectica, MetricStream, SupportSoft, GXS, SPSS and Aprimo. OpenAir's leading PSA software enables these companies to increase billable utilization of their resources and decrease the costs of running global services organizations while improving efficiency and productivity, which is critical in light of current economic conditions.
The new customer wins announced today include:
AeroScout, Inc. (www.aeroscout.com)
AeroScout needed a PSA solution to help manage its global services business through better visibility into key financial metrics. They chose OpenAir because of its powerful reporting, customization and configuration capabilities.
"OpenAir has played a key part of the transition of AeroScout from a professional services firm to a mature services organization. The ability to have a real-time view of the organization, along with execution to the financial goals enabled the transition to a proactive management," said Amit Larom, Vice President of Worldwide Professional Services.
"The implementation was quick and smooth and our staff was able to start using the system within a few weeks, with minimal training and support. As we rolled out the system one module at a time, OpenAir's services and support stood ready to jump in to help when needed. The customization and configuration enabled us to tailor the system to our workflow."
Based in San Mateo, CA with additional offices around the globe — in the UK, France, Germany, the Netherlands, and Australia — SpringSource chose OpenAir for its powerful reporting functionality and multinational support, as well as its deep expertise integrating with both NetSuite and salesforce.com.
"OpenAir provides the tools we need in order to streamline our service delivery process," said Bob Mahan, Director of Professional Services at SpringSource. "The integration was painless, and we were instantly able to start reporting on project revenue generated from specific services."
Rally Software Development Corp.® (www.rallydev.com)
Rally chose OpenAir after searching the field of PSA vendors and found OpenAir's product and team to be far superior to competing products. Rally uses OpenAir to track and deliver training for its clients and integrates OpenAir with salesforce.com, its customer relationship management system. Rally's professional services consultants and account managers use OpenAir to track project bookings and log time and expenses.
"Since our implementation of OpenAir, we have experienced a significant return on investment," said Evan Campbell, VP of Professional Services for Rally. "A very low total cost of ownership combined with our employee's use of OpenAir has shown strong productivity gains."