Solution Overview: NetSuite for Retail (Basic)
Customers expect a consistent and relevant brand experience regardless of touch point. Meet and exceed these expectations with NetSuite’s new, end-to-end retail management suite. In this session, we’ll show you the newest NetSuite solutions for retail from an in-store POS with access to real-time inventory and CRM data, to processing transactions on a mobile device for line-busting or tradeshow applications. See how NetSuite’s new retail solution can maximize your operations by leveraging POS, ecommerce, CRM and marketing, merchandising and order management, financials, and warehouse management all on a single platform.
Inventory Merchandise Management for your Retail Chain (Intermediate)
The NetSuite inventory management solution enables retailers to efficiently analyze, order, evaluate, price and distribute inventory across channels. In this session, we will cover strategies for retailers to support multi-channel and in-store inventory management utilizing the latest NetSuite applications. Learn how to maintain accurate perpetual inventory through real-time reports, forecasting and ordering automation to minimize out-of stocks and overstocks, increase inventory turns and reduce the need for future markdowns.
Are You Ready to Embrace the New Normal in Retail? (Intermediate)
E-Commerce is productively disrupting the retail landscape. Amazon has trained consumers to expect infinite assortment and two day delivery as normal, which is causing retailers and suppliers to fundamentally rethink their retailing strategies. E-commerce is not just "another retail channel", but a comprehensive change to how retailers do business across the board. Together, NetSuite and SPS Commerce provide a compelling enterprise cloud solution that enables retailers and suppliers to gain control of the changing landscape through nimble supply chain management and powerful analytics solutions that put the right product in front the right customer, at the time of purchase. Come learn a few essential techniques to compete more effectively while growing revenue and increasing profits.
NetSuite for Retail: Strategy and Roadmap (Basic)
Learn what NetSuite is planning for its retail solution. This session will highlight some of the feedback we’ve received from customers and trends in the industry that NetSuite is aligning its solution with. NetSuite product management will provide a view into the future priorities and major functional areas NetSuite is working on for the retail industry, and will offer an opportunity for you to discuss and provide feedback.
Omni-Channel Shopping (Basic)
Cross-channel selling has become a top priority for today’s retailers. It represents a major opportunity for driving sales and customer loyalty, but today’s customers want more than just multi-channel shopping options, they want an omni-channel retail environment in which they can shop whenever and wherever they want with a consistent and relevant brand experience regardless of touch point. See how NetSuite’s retail solution delivers an end-to-end suite that enables multi-channel retailers that will enable retailers to personalize marketing and enhance customer service across stores, websites, call centers, mobile, and social platforms while driving growth and increased revenue.
Marketing and Promotions Before, During and After the Sale (Advanced)
Move beyond the traditional email marketing campaigns and reach customers with targeted offers and promotions in-store and online. Join this session to learn how you can leverage multi-channel marketing to create targeted email campaigns, segmented cross-channel coupons, automatically suggest up-sell items to your customers and more. To wrap it up, we’ll create a custom dashboard to easily measure and view the performance of your marketing and promotion efforts to help you get the most ROI from your marketing budget.
Retailing Beyond the Suite: Rounding out Your Retail Solution (Intermediate)
Are you aware of the ways to increase security and prevent loss at the register with integrated biometrics? Are you interested in optimizing retail productivity and increasing conversion rates with the use of retail traffic counters? Are you taking advantage of integrated payment processing and signature capture devices at the POS? In this session, learn how to advance your retail operations beyond NetSuite by utilizing the latest tools, applications, and devices available to integrate into your retail solution.
Customer Success: Learning from your Retail Peers (Basic)
In this session, hear from a panel of your retail peers on the strategies they are using with the NetSuite platform to achieve success. This open forum will give you the opportunity to discuss the latest and best practices within NetSuite’s retail functionality, favorite tools and applications and customized features, and learn strategies that have worked for leading NetSuite retail customers.
In-Store POS Solution for Retailers (Basic)
Seamlessly integrate your brick-and-mortar locations into NetSuite with a full featured POS that can quickly and accurately process transactions while enhancing the customer experience. Sit in on a live demo and see first-hand how NetSuite Retail Anywhere POS can improve your retail operations. NetSuite’s solution offers a dynamic user interface tailored to accommodate the unique needs of your retail brand with a comprehensive retail transaction set and integrated payment processing available for traditional POS hardware and mobile devices.
CRM in an Omnichannel World (Intermediate)
Today’s customers are more demanding than ever. A complete 360-degree view of every customer in every channel provides the insight you need to deliver personalized service, build customer loyalty and increase revenue. In this session, we'll show you how to recognize and reward customers through any shopping channel to keep them coming back to your brand, even in today’s competitive retail market.
Business Intelligence Tools for Multi-Channel Retailers: What To Do With All that Data (Intermediate)
You’ve captured the data—now what? Manage your retail enterprise with key metrics and make timely, fact-based decisions with real-time dashboard analytics ranging from inventory and sales reports, to suppliers, customers and marketing campaign ROI. Learn how to create custom reports and dashboards specific to your retail needs that will help drive business performance, making the most out of your data.
Advanced Configuration for NetSuite Retail Anywhere POS (Advanced)
Customizable from one centralized administrative login, the NetSuite Retail Anywhere POS user interface supports multiple POS layouts for support varied store concepts and multiple role-based users in a retail store security hierarchy. In this session, our retail team will share advice and tips on the most effective way to organize your POS layouts and customize user roles and permissions as well as best practices on design, and pitfalls to watch out for.