FAQs
General Information
- What is SuiteWorld?
- SuiteWorld is our largest user conference designed specifically for NetSuite customers, partners and developers. SuiteWorld 2013 comes to San Jose May 13-16, bringing together the full strength of the NetSuite Nation ecosystem to learn and explore, network face to face, and to shape the next evolution of cloud computing services.
- Where is SuiteWorld this year?
- San Jose Convention Center
150 West San Carlos Street
San Jose, CA 95113 - What are the conference dates for SuiteWorld 2013?
- The conference kicks off on Monday, May 13th at 5:00 pm and ends on Thursday, May 16 at 4:00 pm. Two day Pre-Conference Training workshops are available at an additional cost of $1,599 on Sunday, May 12th and Monday, May 13th from 8:00-5:00 pm.
- How many attendees do you expect this year?
- SuiteWorld 2012 brought 3,500 attendees together. NetSuite expects about 5,000 attendees at SuiteWorld 2013. A 40% increase from 2012.
Registration
- Where do I register for SuiteWorld?
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To register, go to the registration page.
- How much does SuiteWorld cost?
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SuiteWorld Full Conference Pass
This pass includes access to all keynotes, breakout sessions, the expo hall, breakfast, lunch and special events.Early Bird Full Conference Pass: EXPIRED
Expires on February 28, 2013 at 11:59PTSuiteWorld Full Conference Group Rate: EXPIRED
Available to four or more attendees from the same company. Expires on April 30, 2013 at 11:59 pm PTStandard Full Conference Pass: EXPIRED
Available from March 1, 2013 to April 30, 2013 at 11:59 pm PTLate Full Conference Pass: $1,295
Late registration pricing applies beginning May 1, 2013
Pre-Conference Training: May 12–13: $1,599
Pre-Conference Training runs from 8:00 am to 5:00 pm on May 12 and 13 and is an additional cost to attend. For details go to the Agenda tab and select Pre-Con Training. - Is there a group rate if my company is sending more than one person?
The group rate is no longer available.
- What forms of payment are accepted and when is the payment due?
The following forms of payment are accepted: American Express, Visa, MasterCard, Diners Club, Discover and Purchase Orders. Payment by purchase order is no longer available.
- What are the cancellation policies?
-
To cancel your registration, you must notify the SuiteWorld 2013 team via email: suiteworldregistration@immersamarketing.com. Cancellation requests made prior to April 30, 2013, will result in a refund of 100%, less a processing fee of $100. Cancellation requests received on or after May 1, 2013, are 100% NON-REFUNDABLE. If you don’t attend and don’t notify us, you will be charged the full conference fee.
- Can I substitute my registration?
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Substitutions are no longer being honored. To cancel your registration, email suiteworldcancellations@immersamarketing.com.
- How do I register for Pre-Conference Training or edit my choice of training class?
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During the registration process, you will have the opportunity to register for Two Day Pre-Conference Training for an additional cost of $1,599. If you have already registered and want to change your session topic go to My SuiteWorld and go to the Pre-Conference Training tab.
- How do I register or edit Product Round Table Sessions or SuiteGuru sessions?
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During the registration process, you will have the opportunity to register for complimentary Product Round Tables or SuiteGuru Sessions. If you have already registered and want to change your session topic go to My SuiteWorld and go to the Product Round Table / SuiteGuru tab.
- What do I need to bring with me to check in at SuiteWorld?
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Please be prepared to show a photo ID to pick up your conference name badge.
- I lost my badge, what do I do?
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Conference attendees are required to wear their badge at all times. If you lose yours, please return to the registration counter for a new one. Please note that a $50 re-stocking fee will apply for lost or replacement badges.
- Can I bring a guest?
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At this time, NetSuite does not allow guests at any of the conference related activities without a badge.
- I would like to speak at SuiteWorld, who do I talk to?
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Speaking spots at SuiteWorld are by invitation only. Further questions in regards to this matter can be routed to suiteworld@netsuite.com.
For sponsor and exhibitor inquiries, please email us at suiteworldsponsor@netsuite.com.
Travel/Hotel
- Where are the hotel headquarters for this event?
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Below are the hotel headquarters for SuiteWorld 2013. All conference hotels are SOLD OUT. These hotels are:
Hilton San Jose – SOLD OUT
300 Almaden Bvld.
San Jose, CA 95110
(408) 287-2100
Marriott San Jose – SOLD OUT
301 South Market Street
San Jose, CA 95113
(408) 280-1300
The Fairmont San Jose – SOLD OUT
170 South Market Street
San Jose, CA 9511
(408) 998-1900
Hyatt Place – SOLD OUT
282 Almaden Bvld.
San Jose, CA 95113
(408) 998-0400
The St. Claire – SOLD OUT
302 South Market Street
San Jose, CA 95113
(408) 295-2000 - How can I book a hotel room?
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The SuiteWorld Hotel Block is SOLD OUT, however, the hotels listed below have availability. Please contact them directly to secure a room for SuiteWorld 2013.
Ramada San Jose Convention Center
Distance from SJCC: .2 miles
Phone: 408-298-3500
Website: www.ramada.comFour Points Sheraton
Distance from SJCC: .2 miles
Phone: 408-282-8800
Website: www.starwoodhotels.comHotel De Anza
Distance from SJCC: .4 miles
Phone: 408-286-1000
Website: www.hoteldeanza.comHyatt House San Jose
Distance from SJCC: .7 miles
Phone: 408-324-1155
Website: http://sanjosesiliconvalley.house.hyatt.com - Is there a phone number I can call to register for a hotel room?
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Contact hotels directly to book your room.
- What is the deadline for making hotel reservations?
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To take advantage of these hotel room rates during SuiteWorld, you must book by April 19, 2013. All conference hotels are SOLD OUT.
- What is the hotel cancellation policy?
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The hotel cancellation policies below:
Marriott — Reservations cancelled within 48 hours of the arrival date will be assessed a no-show charge of one night room and tax at the group rate and will be charged against the individual credit card on file for the attendee.
Hilton — Reservations cancelled within 48 hours of the arrival date will be assessed a no-show charge of one night room and tax at the group rate and will be charged against the individual credit card on file for the attendee.
Fairmont — Reservations cancelled within 72 hours of the arrival date will be assessed a no-show charge of one night room and tax at the group rate and will be charged against the individual credit card on file for the attendee.
Hyatt Place — Reservations cancelled within 48 hours of the arrival date will be assessed a no-show charge of one night room and tax at the group rate and will be charged against the individual credit card on file for the attendee.
Sainte Claire — Reservations cancelled within 48 hours of the arrival date will be assessed a no-show charge of one night room and tax at the group rate and will be charged against the individual credit card on file for the attendee. Room cancellation policy is 72 hours from arrival date reserved.
- I declined a hotel room during registration, but now I've changed my mind?
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The SuiteWorld Hotel Block is SOLD OUT, however, the hotels listed below have availability. Please contact them directly to secure a room for SuiteWorld 2013.
Ramada San Jose Convention Center
Distance from SJCC: .2 miles
Phone: 408-298-3500
Website: www.ramada.comFour Points Sheraton
Distance from SJCC: .2 miles
Phone: 408-282-8800
Website: www.starwoodhotels.comHotel De Anza
Distance from SJCC: .4 miles
Phone: 408-286-1000
Website: www.hoteldeanza.comHyatt House San Jose
Distance from SJCC: .7 miles
Phone: 408-324-1155
Website: http://sanjosesiliconvalley.house.hyatt.com
Agenda
- Where do I find information on the agenda?
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The high level view of the conference agenda can be found here. This site is updated bi-weekly. The detailed agenda with abstracts will be released soon!
- Can I go to any of these sessions and mix tracks on the agenda?
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Yes! You are welcome to mix and match any of the sessions to fit your agenda (with the exception of the Partner only session). Click here for high level view of the conference agenda.
The Session tracks are:
- ERP—Financials/ OneWorld
- ERP—Order Management/ Supply Chain
- CRM—Customer Relationship Management
- SuiteCommerce
- PSA—NetSuite Open Air /Professional Services Automation
- SuiteCloud Platform
- Wholesale Distribution Industry
- Manufacturing Industry
- Retail Industry
- Software Industry
- Services Industry
- Enterprise Businesses
- Executive Insights
- Solution Showcase
- Selling NetSuite (Partner Only)
- How do I submit a session topic to be a considered speaker at SuiteWorld?
Session topics have already been chosen, however we are always looking for good speakers. If you are willing to speak on behalf of your company, please email suiteworld@netsuite.com and we will pass this information on to the appropriate person.
Sponsorship
- Who do I contact to find out about sponsoring SuiteWorld?
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Please send an email to suiteworldsponsor@netsuite.com for more information. A full prospectus can be found here.
- What are the SuiteWorld Expo Hours?
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Monday, May 13
5:00 pm – 7:00 pm
SuiteWorld Expo Opens with Welcome ReceptionTuesday, May 14
7:30 am – 5:30 pm
SuiteWorld Expo OpenWednesday, May 15
7:30 am – 5:00 pm
SuiteWorld Expo OpenThursday, May 16
8:00 am – 11:00 am
SuiteWorld Expo Open
Miscellaneous
- What is the attire for the conference?
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Business casual is suggested. Meeting rooms will be cool. San Jose weather can be fairly unpredictable at this time so it is suggested you wear layers in case it’s chilly.
- What is the weather like in San Jose in May?
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In May the temperature in San Jose is in the mid 60's during the day to low 50's in the evenings.
- What if I still have unanswered questions about SuiteWorld?
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For more information, email suiteworld@netsuite.com and we will get back to you ASAP.
Questions?
If you have questions regarding this event, please email suiteworld@netsuite.com.
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