Product Overview

At NetSuite, our vision is to change the way growing and mid-sized companies do business by delivering the market's leading integrated, online business application for CRM, ERP and Web commerce. With products such as NetSuite, NetSuite CRM, NetSuite CRM+, and NetSuite Small Business, we already meet the needs of thousands of customers globally.

NetSuite enables companies of all sizes to manage all key business operations in a single, integrated system, which includes customer relationship management; order management and fulfillment; inventory management; finance; ecommerce and Web site management; and employee productivity. NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups. Finally, NetSuite's patent-pending "real-time dashboard" technology provides an easy-to-use view into role-specific business information that is always up-to-date.   

NetSuite products include NetSuite, the one system for growing and mid-sized companies to run their entire business; NetSuite CRM+, the industry's leading, most innovative CRM solution; and NetSuite Small Business, giving small businesses the tools they need to run their entire business.

The company's products include the flagship products:
NetSuite
NetSuite Small Business
NetSuite CRM
NetSuite CRM+
SuiteFlex

First and Only Features
NetSuite consists of four main components— CRM / SFA, ERP, ecommerce, and business intelligence / real-time dashboards —all delivering many "first and only features."

• First and only business application with built-in customizable dashboard views based on user roles.
• First and only Web-based business application with "Xtreme List Editing."
• First and only mid-market product with commission management and payment.
• First and only on-line product with advanced features for product distributors including serialized inventory; pick, pack and ship; matrix items; units of measure; bar coding; and quantity pricing.
• First and only application with complete UPS® integration. NetSuite, Inc. is the first software company to receive the entire UPS shipping API, allowing the product to handle shipping like no other business application.
• First and only ERP / CRM solution with integrated ecommerce. NetSuite can generate a database-driven Website automatically; can host Web pages; and can draw on inventory data, pricing data and other information held in the application.
• First and only mid-market solution with recurring billing. NetSuite keeps track of when the next bill is due and automatically creates it based on complex billing terms.

Three problems solved by NetSuite

Problem: Data outdated and inaccessible.
Solution: Web-based software. NetSuite is delivered as an online service, so all key business information and functions are available anytime, anyplace. This solves the many problems stemming from a client/server architecture, in which a company's employees must be physically present in the office in order to log in and have up-to-date information on prospects, customers, employees and partners. With NetSuite, the physical location of the user is irrelevant so all data is always up-to-date and available from anywhere.

Problem: Multiple, disparate products.
Solution: Integrated suite. A typical business uses multiple software products—one product for accounting / ERP (e.g. QuickBooks or Great Plains), one product for sales and customer contacts (e.g. ACT! or Salesforce.com), and one product for a website / webstore (e.g. GoEmerchant or Miva). With NetSuite, all these business functions are handled in one, completely integrated product. That means no more re-keying of data, no more delays from the consolidation of information, and no more buying "integration" software—software whose sole purpose is to get other software to talk to each other! In NetSuite the complete, end-to-end business cycle flows automically—from a lead to a prospect to a sale to a shipping ticket an invoice to a customer support case to a marketing campaign. It's all one, integrated, simple process.

Problem: High-costs of enterprise software and services.
Solution: NetSuite's price. NetSuite provides "SAP-like functionality" at a fraction of the cost. Because NetSuite is Web-based, there is no hardware to procure. Because NetSuite delivers software as a service, there is no large, up-front license fee. And because NetSuite replaces the need for multiple software products to run the various functions of a company's front-office and back-office, there is a cost-savings of hundreds of thousands of dollars for growing and mid-size enterprises who standardize their businesses on NetSuite.