Product Overview

At NetSuite, our vision is to change the way growing and mid-sized companies do business by delivering the market's leading integrated, online business application for CRM, ERP and Web commerce. With products such as NetSuite, NetSuite OneWorld, NetSuite CRM+, and SuiteFlex, we already meet the needs of thousands of customers globally.

NetSuite enables companies of all sizes to manage all key business operations in a single, integrated system, which includes customer relationship management; order management and fulfillment; inventory management; finance; ecommerce and Web site management; and employee productivity. NetSuite is delivered as an on-demand service, so there is no hardware to procure, no large, up-front license fee, and no complex set-ups. Finally, NetSuite's patent-pending "real-time dashboard" technology provides an easy-to-use view into role-specific business information that is always up-to-date.

NetSuite products include: NetSuite, the one system for growing and mid-sized companies to run their entire business; NetSuite OneWorld, which allows companies to manage their multinational and multi-subsidiary business operations in real-time around the world; and NetSuite CRM+, the industry's leading, most innovative CRM solution.

Product Offerings:
NetSuite
NetSuite OneWorld
NetSuite CRM+
NS-BOS

First and Only Features
NetSuite consists of four main components — CRM / SFA, ERP, ecommerce, and business intelligence / real-time dashboards — all delivering many "first and only features."

• First and only business application with built-in customizable dashboard views based on user roles.
• First and only Web-based business application with "Xtreme List Editing."
• First and only mid-market product with commission management and payment.
• First and only on-line product with advanced features for product distributors including serialized inventory; pick, pack and ship; matrix items; units of measure; bar coding; and quantity pricing.
• First and only application with complete UPS® integration. NetSuite, Inc. is the first software company to receive the entire UPS shipping API, allowing the product to handle shipping like no other business application.
• First and only ERP / CRM solution with integrated ecommerce. NetSuite can generate a database-driven Website automatically; can host Web pages; and can draw on inventory data, pricing data and other information held in the application.
• First and only mid-market solution with recurring billing. NetSuite keeps track of when the next bill is due and automatically creates it based on complex billing terms.

Three problems solved by NetSuite

Problem: Data outdated and inaccessible.
Solution: Web-based software. NetSuite is delivered as an online service, so all key business information and functions are available anytime, anyplace. This solves the many problems stemming from a client/server architecture, in which a company's employees must be physically present in the office in order to log in and have up-to-date information on prospects, customers, employees and partners. With NetSuite, the physical location of the user is irrelevant so all data is always up-to-date and available from anywhere.

Problem: Multiple, disparate products.
Solution: Integrated suite. A typical business uses multiple software products — one product for accounting / ERP (e.g. QuickBooks or Great Plains), one product for sales and customer contacts (e.g. ACT! or Salesforce.com), and one product for a website / webstore (e.g. GoEmerchant or Miva). With NetSuite, all these business functions are handled in one, completely integrated product. That means no more re-keying of data, no more delays from the consolidation of information, and no more buying "integration" software — software whose sole purpose is to get other software to talk to each other! In NetSuite the complete, end-to-end business cycle flows automically — from a lead to a prospect to a sale to a shipping ticket an invoice to a customer support case to a marketing campaign. It's all one, integrated, simple process.

Problem: High-costs of enterprise software and services.
Solution: NetSuite's price. NetSuite provides "SAP-like functionality" at a fraction of the cost. Because NetSuite is Web-based, there is no hardware to procure. Because NetSuite delivers software as a service, there is no large, up-front license fee. And because NetSuite replaces the need for multiple software products to run the various functions of a company's front-office and back-office, there is a cost-savings of hundreds of thousands of dollars for growing and mid-size enterprises who standardize their businesses on NetSuite.