NetSuite scored the highest of four leading hosted sales automation vendors—including salesforce.com—on forecasting technology in a recent evaluation by Forrester Research (Source: Forrester Hosted Sales Force Automation TechRankings™ February 2005). NetCRM provides sales teams with the tools companies large and small need to manage their forecasts. NetSuite Advanced Forecasting triangulates the sales forecast on your real-time dashboard via the Sales Management Portlet making it more reality based with a system of checks and balances including:

• A calculated forecast based on the opportunities, quotes and orders in the system
• A "mood ring" or override forecast which the sales reps & managers predict for themselves
• Actual sales and recurring revenue projections in NetSuite

And it presents all this information in a single, highly informative "portlet" that you can put right on your dashboard.

NetSuite is the first and only hosted CRM solution that provides complete e-mail campaign management, from dynamic target segment creation to creative development and campaign execution, through to automated real-time analysis of click throughs and campaign ROI. With salesforce.com, you'll have to create your high-volume e-mail campaign, outsource to a third party to execute it, and then wait for periodic reports from them on campaign performance.

NetSuite customization technology is the most advanced in hosted applications. Through superior technology, our on-line applications are as customizable as traditional, "self-managed" applications. NetSuite customization allows customers to fundamentally alter NetSuite's Web-native, on-demand products with the addition of database tables, as well as the addition of custom code enabling rapid customization to meet company and industry needs. If you want custom code from salesforce.com, you'll have to work outside your system in Sforce. In fact, here's a list of NetSuite customization capabilities that you can add to salesforce.com's capabilities.

• Custom terminology helps personalize to your business
• Advanced search capabilities allow for complex AND/OR expressions, criteria nesting, table joins and even result summarization such as Count, Sum, Avg. and Group
• Dynamic sourcing & filtering on custom fields help ensure data consistency and ease of entry
• Many to many data relationships between custom objects or even standard objects provides incredible flexibility in data organization
• Custom records are automatically built into searching, permissions, roles
• Custom code adds user defined validations and calculations to forms

With all this additional capability, now who's the world's most customizable CRM? NetSuite!

NetSuite's partner relationship management tools extend your sales organization while allowing you to maintain full control of every element of the selling process, including: campaigns, lead management and order processing. Based on the level of access you set, your partners can view customer records and inventory; manage their pipeline more effectively; enter leads and process orders. Additionally, you’ll be able to track sales activity and view forecasts on your partner channel.

NetSuite guarantees 99.5% uptime for its applications. This guarantee is standard with every NetSuite, NetCRM and NetSuite Small Business Contract. Salesforce.com does not offer guaranteed uptime—99.5% or otherwise—with any product contract. For terms of the NetSuite guarantee, contact NetSuite.