Sales Force Management Application:
Order Management System
When it's done right, order management can streamline your entire fulfillment process. It minimizes paperwork for your sales force, enabling them to focus their efforts on selling. It also ensures that customers get deliveries on time, boosting customer satisfaction and long-term loyalty.
With NetCRM, sales representatives can turn estimates into orders with just one click of a button, significantly reducing their paperwork. Did you know that other CRM vendors' solutions don't include order management? That means you can't complete the order and, importantly, you lose visibility into customer purchase histories for inquiries and support—and for future marketing and sales customer intelligence.
NetCRM's order management system also gives everyone in your organization access to the same, up-to-date order information. Support representatives can view order statuses; sales representatives know when to make follow-up calls; and customers can check delivery schedules in real time via the Customer Center, or your Web site.
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