The Hairball Awards are a light-hearted approach to a very serious problem facing businesses of all sizes today—being entangled in a complex, disparate cluster of conventional, on-premise software.

Nominees for the Hairball Awards were chosen from among NetSuite's thousands of customers who have found success and created real value through more efficient operating practices with the NetSuite cloud solution.

NetSuite COO Jim McGeever presented the second annual Hairball Awards at NetSuite's SuiteWorld 2011 conference on May 11, 2011, at the Marriott Marquis Hotel in San Francisco, California.

The 2011 Award Winners

Most Applications Replaced:

Nominees: Armor Safe Technologies, ClearChoice, EnvisionWare, Ziff Davis
Winner: ClearChoice

ClearChoice Management Service

ClearChoice
ClearChoice Management Services is one of the world's fastest-growing dental implant companies. The company replaced a giant hairball of 92 separate Microsoft Dynamics GP databases with a single instance of NetSuite OneWorld—gaining instant visibility and real-time consolidation.


Most Improved Productivity:

Nominees: Gawker Media, SnagAJob.com, Torstar Digital, Wireless Matrix
Winner: Wireless Matrix

Wireless Matrix

Wireless Matrix
Wireless Matrix (TO: WRX.TO) is a leading provider of fleet tracking solutions. The company's operations were split across salesforce.com, Made2Manage ERP and Remedy. Switching to NetSuite OneWorld, the company reduced its financial close by more than half, drove compliance and improved employee efficiency.


Greatest Cost Reduction:

Nominees: Energy Matters, Learning.com, Xtellus, SuccessFactors
Winner: Xtellus

Oclaro formerly Xtellus

Xtellus
Xtellus is one of the leading and fastest-growing suppliers of optical network systems with year-over-year revenue growth approaching 100%. By using NetSuite OneWorld instead of QuickBooks, spreadsheets and manual processes, Xtellus was able to save over $1 million in excess inventory.


Best Global Deployment:

Nominees: ADH (Asia Digital Holdings), Global Aviation Asset Management, Groupon KIT Digital, School of Rock
Winner: Groupon

Groupon

Groupon
Groupon is the world's fastest-growing daily deals website, operating in 500 cities across 46 countries. Groupon chose NetSuite OneWorld to power its growth, switching from Microsoft Dynamics SL and hundreds of spreadsheets. With NetSuite, Groupon gains multi-currency management, local accounting compliance, and real-time visibility from corporate to subsidiary to its rapid global expansion.


Best Two-Tier ERP Deployment:

Nominees: Burt's Bees, Knowledge Universe, Olympus NDT
Winner: Knowledge Universe

Knowledge Universe

Knowledge Universe
Knowledge Universe is a global education company with more than 3,700 education locations worldwide. The company uses NetSuite OneWorld across six subsidiaries, while maintaining Oracle Financials for its U.S. operations. By deploying NetSuite OneWorld for all non-U.S. operations, Knowledge Universe has achieved 70% savings compared to deploying Oracle Financials.


Best B2B Ecommerce Solution:

Nominees: Designs for Health, ESET, FISHER/UNITECH
Winner: ESET

ESET

ESET
ESET is a leading provider of computer anti-virus software. Since switching to NetSuite from QuickBooks and multiple in-house developed applications, ESET has experienced 10-fold growth in its ecommerce sales revenue, while managing an efficient, integrated order management process.


Best B2C Ecommerce Solution:

Nominees:ClickStop, Magellan, Wrigleyville
Winner: Magellan

Magellan

Magellan GPS
Magellan is a leading portable GPS navigation company. The company selected NetSuite Ecommerce to drive online sales, eliminating a hodge-podge of homegrown systems, resulting in a 70% increase in efficiency in its ecommerce operations.


Best Manufacturing Company Solution:

Nominees: CertiCell, EndoChoice, Laguna Tools
Winner: CertiCell

CertiCell

CertiCell
CertiCell is the leading provider of electronics equipment refurbishing and recycling services in the wireless device industry. To support its rapid growth and meet demanding business objectives, CertiCell replaced an antiquated spreadsheet system with NetSuite OneWorld. CertiCell is now effectively managing increased business volume at a lower total cost of ownership.


Best Services Company Solution:

Nominees: avVenta, EORM, NWN Corporation
Winner: NWN Corporation

NWN Corporation

NWN Corporation
NWN Corporation is a leading provider of network services and solutions. Through multiple acquisitions cycles, NWN has retained NetSuite as the core platform, replacing more than 15 different ERP, CRM, and Time Management systems. NWN adopted NetSuite in 2004 with 25 users, and today is growing toward 1,000 users across the NetSuite and NetSuite OpenAir platforms enabling them to swiftly adapt to changing business conditions.


Best Software Company Solution:

Nominees:Eloqua, Qualys, RightNow
Winner: RightNow

RightNow

RightNow
RightNow (NASDAQ: RNOW) delivers cloud-based solutions to help companies enhance customer experience across multiple channels. RightNow's sophisticated business model and complex revenue recognition requirements proved too much for its Microsoft Dynamics GP (Great Plains) and Softrax deployments. Since switching to NetSuite OneWorld, RightNow enjoys transparent reporting on all its business activities in multiple currencies.


Best Wholesaler/Distributor Solution:

Nominees: Advantage Sign Supply, Bariatric Advantage, Lightspeed Technologies
Winner: Advantage Sign Supply

Advantage Sign Supply

Advantage Sign Supply
Advantage Sign Supply has been serving the sign and graphics industry for 20 years, with 10 facilities across the United States. The company contended with a hairball of Microsoft Dynamics GP, OnContact for CRM, and Counterpoint for inventory. NetSuite helped Advantage Sign support 40% growth, while reducing inventory 8% year over year.





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2011 Winner Photos

ClearChoice
Winner: ClearChoice

Wireless Matrix
Winner: Wireless Matrix

Xtellus
Winner: Xtellus

Groupon
Winner: Groupon

Knowledge Universe
 Winner: Knowledge Universe

ESET
Winner: ESET

Magellan
Winner: Magellan

CertiCell
Winner: CertiCell

NWN Corporation
Winner:NWN Corporation

RightNow
Winner: RightNow

Advantage Sign Supply
Winner: Advantage Sign Supply


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