| Challenges Come with Growth for Ecommerce Businesses
Many successful eBay sellers find that as they continue to grow, they begin facing real challenges:
- Managing back office functions (e.g., inventory, accounting, purchasing)
- Handling and fulfilling high order volumes efficiently and accurately
- Providing effective customer service
- Automating highly manual business processes
- Integrating other sales and service channels
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NetSuite Helps Run Your Entire Business More Effectively
With NetSuite, eBay sellers can have a single business management system that's fully integrated with eBay and will help them continue to scale their business operations.
With NetSuite and its integration with eBay you can:
- Increase productivity. Your entire business is integrated — including eBay, your back office, and your own web stores. Now you can streamline operations and automate processes across the company.
- Improve customer service and support. Your employees have the complete, real-time information they need to quickly answer customer inquiries. And your customers have a self-service portal to handle common needs on their own.
- Sell more. Easily sell through eBay or through your own web stores. In addition, state-of-the-art tools for sales force automation, marketing automation, CRM, and search engine marketing improve both marketing and sales effectiveness.
- Make faster, better decisions. See all your business information in one place, in real-time, with anytime, anywhere access.
- Save time. By eliminating the need to juggle multiple systems and re-enter data, you streamline work and reduce data entry errors.
- Save money. NetSuite is available for a modest monthly fee. And since it is an on-demand, web-based service, there is no big up-front investment in hardware or software.
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The NetSuite eBay integration is currently available only in the U.S.
eBay Integration with NetSuite
Specific capabilities include:
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Listing management. Automate the entire listing-to-shipping process. |
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Inventory management. Automate available inventory with each eBay sale. |
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Customer management. Automate each customer's purchase history with each new eBay sale. |
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Order management/fulfillment. Automate seamless order through fulfillment with integrated UPS and FedEx shipping. |
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Customer service/support. Automate customer support through a self-service customer portal, e-mail, and even track phone support. |
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Marketing automation. Drive visibility and enter new markets with NetSuite online marketing tools, including email campaigns, search engine optimization, and paid search marketing. |
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Accounting. Manage accounting easily, with full integration with order management, inventory, purchasing, and more. |
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Purchasing. Go paperless and reduce costs with NetSuite's complete procure-to-pay process. |
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Manage eBay Activities Directly from NetSuite
You can manage your entire business — including eBay activities — from within NetSuite:
- Push products to eBay.com and eBay Stores directly from the NetSuite product catalog with the appropriate listing categorizations and pricing (Starting, Reserve and Buy It Now) to maximize visibility and placement.
- Initiate Chinese or Dutch auction-style listings while specifying scheduling, duration, promotions and much more.
- View all live listings within NetSuite, including details on how the bidding is progressing and when the listing is set to close.
- Receive orders from eBay buyers automatically once the listing closes and a sale takes place. This automatic import creates both a customer record within NetSuite along with a sales order which flows seamlessly through to the fulfillment and shipping processes.
- Automatically lower an item's available inventory when it has been sold through eBay and update the customer's purchase history, permitting future up-sell and cross-sell marketing campaigns to be targeted to that customer.
Special Offer for eBay Users
Order by May 31st, 2007 and receive a 10% discount on your NetSuite subscription each month for an entire year! To register for this special offer, click here to complete a "contact me" registration form, or call NetSuite sales at (877) 638-7848. Ask for Promo ebayNL207. |
Offer Details:
For existing eBay sellers who have not yet purchased NetSuite, you can receive a 10% discount for an entire 12 month subscription to NetSuite! This special pricing applies to your subscription to either NetSuite or NetSuite Small Business, for one year from the time of purchase. (Discount does not apply to support or professional services, including integration, data import, or customization services.) Act now! Offer ends May 31, 2007. Good in the U.S. only. |
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