Product Development: Senior Product Manager – CRM (San Mateo, CA)

At NetSuite, Inc., our vision is to support growing and midsized companies by providing the market's leading integrated, online business application for CRM, ERP and Web commerce. With products such as NetSuite, NetSuite CRM and NetERP, we already meet the needs of thousands of customers globally. And as an industry leader, we value the uniqueness, creativity and innovation each employee brings, whether in the areas of engineering, sales, marketing, operations, customer advocacy, IT, or corporate resources. Our employees drive our vision and make our success possible.

Picture yourself building a successful career at NetSuite—working alongside other talented, driven individuals, and helping the burgeoning growing-to-midsized market achieve its goals. At NetSuite we believe in ONE SYSTEM. NO LIMITS, please submit your resume to jobs@netsuite.com

Job Description:
NetSuite is the #1 CRM/ERP hosted solution serving over 7,000 customers. NetSuite applications are comprehensive solutions for mid-size businesses that integrate ERP, CRM, E-commerce and partner collaboration capabilities.

The CRM product manager will be responsible for defining future product enhancements to our customer relationship management (CRM) and partner relationship management (PRM) capabilities.

Proven track record in product management in a company that develops CRM, Sales Force Automation, Marketing Automation, Customer Support and Services, Partner Management systems is a must. Candidate should have a strong understanding of how businesses operate and how their sales, marketing, and customer service/support organizations interact, as well as how these functions interact with finance, operations and HR.

Responsibilities:

• Responsible for product roadmap
• Own all feature definition for product line
• Track and monitor product line’s business objectives and revenue goals
• Proactively conceive, document and drive the creation of new features based on market research, competitive analysis, understanding of the market, customer feedback and feedback from our sales and support departments
• Manage the entire product releases with successful and timely deliveries
• Work with development engineers, QA, technical publication and other product managers to define the scope of each feature
• Collect, analyze, maintain and distribute information about competing products
• Promote product across company and provide product information to meet a variety of internal and external needs including sales collateral, press releases, web site copy and internal training

Qualifications/Skills:

• Proven Life-Cycle management for CRM product lines.
• Extensive knowledge of CRM products and market space
• Self-driven with the ability to work in a very fast paced environment
• Passion for analyzing problems and creating solutions
• A solid understanding of the product development lifecycle and processes
• Excellent communication and cross functional teamwork skills
• Superior analytical, writing, verbal and time management skills
• Ability to make recommendations and decisions independently
• Strong leadership and influencing skills

Experience:

• 5-7 years experience in a product management role. BS/BA degree or equivalent experience.

To Apply:

Please quote the job title in the subject line of your e-mail and e-mail your resume to jobs@netsuite.com.

*At this time, NetSuite is not working with any third party recruiters or agencies. Please direct all inquires via e-mail to jobs@netsuite.com. No phone calls please.