FAQs

Read our responses to the most frequent asked questions relating to our stock, the company, and our products.

Q. Does NetSuite have a direct purchase plan?
A. No, NetSuite does not have a direct purchase plan. The company is listed on the New York Stock Exchange under the ticker symbol N. Shares can be traded through your stock brokerage firm.

Q. Does NetSuite issue dividends?
A. No, NetSuite has not issued any dividends to date.

Q. Has NetSuite stock split recently?
A. Yes, NetSuite stock had a reverse split of 1:20 prior to the effective date of the initial public offering. The stock began trading on a post split basis upon its initial public offering.

Q. How do I change my address or the title on NetSuite stock certificates?
A. All questions regarding stock certificates, change of address, consolidation of accounts, transfer of ownership and other stock account matters should be addressed to our transfer agent. The transfer agent and registrar for our common stock is Wells Fargo Shareholder Services. The transfer agent's address is 161 North Concord Exchange, South St. Paul, Minnesota 55075 and its telephone number is (800) 401-1957.

Q. When is NetSuite's annual meeting?
A. NetSuite's annual meeting will be open to all stockholders and will be held annually. Notice of the specific meeting date is issued in the proxy statement each year.

Q. How can I get on a mailing list for NetSuite investor materials?
A. NetSuite does not maintain an ongoing mailing list for investor materials. Stockholder mailing information is maintained by our transfer agent for distribution of proxies and other official documents. Materials including the annual report, SEC documents, earnings releases and product information are posted on this website. To obtain printed copies of financial information, use the investors inquiry form, or contact investor relations at:

NetSuite
Investor Relations
2955 Campus Drive, Suite 100, San Mateo CA 94403-2511
(650) 627-1000

Q. What phone number should I call for investor information?
A. NetSuite 's investor relations hotline number is (650) 627-1360.

Q. Does NetSuite buy back its own stock in the open market?
A. NetSuite will be interested in repurchasing company stock to partially offset dilution from our employee stock option programs. Although we are also interested in repurchasing stock for other purposes when the price is attractive, at times our ability to do so is inhibited due to restrictions associated with pooling of interest acquisitions or other activities.

Q. When was NetSuite founded?
A. NetSuite was founded in 1998.

Q. When did NetSuite go public?
A. NetSuite's initial public offering was on December 20, 2007.

Q. Is NetSuite on a calendar fiscal year?
A. Yes, NetSuite's fiscal year is from January 1 through December 31.

Q. Who is NetSuite's outside legal counsel?
A. Wilson, Sonsini, Goodrich and Rosati (Palo Alto, California)

Q. Who is NetSuite's independent accountant?
A. KPMG LLP (Mountain view, California)

Q. Where is NetSuite incorporated?
A. NetSuite is incorporated in the state of Delaware.

Q. Where is NetSuite located?
A. NetSuite headquarters are located at 2955 Campus Drive, Suite 100, San Mateo, California. The company has sales and support locations worldwide.

Q. How can I reach NetSuite for investor information?
A. NetSuite's investor relations hotline number is (650) 627-1360 or click on the Investors Inquiry Form icon at the top of this page.

Q. Who does NetSuite compete with on a daily basis?
A. We face competition from both traditional software vendors and SaaS providers. Our principal competitors include Epicor Software Corporation, Intuit Inc., Microsoft Corporation, SAP, The Sage Group plc and salesforce.com, inc.

Q. Who are the main decision makers for your customers?
A. Our applications are mission-critical, so our sales process typically involves the CEO, the CFO, the head of sales and potentially other executives who are involved in running the business.

Q. How scalable is NetSuite's technology infrastructure?
A. We have developed a very flexible architecture based on low-cost, industry-standard hardware and Oracle databases and application servers running on Linux. We can expand it incrementally by adding more servers at minimal cost. Our architecture also enables us to host multiple smaller customers on a single x86 server while preserving the ability to migrate any customer to its own server without interruption or alteration when the customers' growth and business needs require it.

Q. Have you had any security breaches of your system?
A. No.

Q. What is your outage history?
A. Our subscription agreements provide service level commitments of 99.5% uptime on a monthly basis, excluding scheduled maintenance. Our historical experience with meeting these commitments has been substantially better.

Q. Why did NetSuite change auditors prior to going public?
A. Our former auditors informed us that they would not qualify as a registered independent accounting firm for us once we became a public company.

Q. What is the status of NetSuite's preparation for SOX compliance?
A. We are on track to be SOX compliant as of our 2008 year-end audit.