Automated Order Processing
|
 |
As a set of processes that touches almost every functional area from marketing/lead generation and sales to customer service and fulfillment, order processing plays one of the most critical roles in how companies do business. In reality, the order is the heart of the business—linking both critical front- and back-office activities.
That's why wholesale distributors must automate and track the entire order cycle. How else can they uncover bottlenecks in the system? Or coordinate the work of each department, as it pushes a transaction through to completion?
Additionally, wholesale distributors need a single, up-to-the-second source of information. After all, they often deal with myriad of vendors, but find they have too little visibility into these transactions. Or, they see only fragmented, outdated views of the customer. Consequently, they cannot execute their orders cost effectively, or provide real-time visibility across their organization.
The answer? Wholesale distribution software solutions that capture and manage the customer order from start to finish. Using NetSuite's wholesale distribution software, companies can manage orders both inside and outside the organization more cost effectively. Additionally, they can gain a 360-degree view of the customer, improving customer service by giving employees real-time information about inventory, vendors and customers.
NetSuite's wholesale distribution software offers the following order processing capabilities for wholesale distributors:
| 
