Customer Self-Service Management
Employee Management
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While most of a software company's efforts are typically directed toward customers, many companies now see the need to communicate with employees more effectively. Otherwise, how can they hope to create greater efficiencies for customers and business partners?
With NetSuite's software industry solution, software companies cannot only address the needs of their customers through 24/7 customer centers, but they can also offer automate manual tasks and inquiries with online access to employees who want to create expense reports, generate purchase requisitions, check the status of expense checks and commissions, enter and check sick/vacation time, or company holidays.
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- Automate error prone, time consuming paper-based processes including expense reports and purchase requisitions. Improve control with automated approval routing.
- Provide 24/7, secure self-service access to employee-centric information including pay stubs, time management, expense reports and more.
- Free your employees from tedious commissions- or expenses-related paperwork, enabling them to focus on what matters most: making your company profitable.
- With full access to company news and policies, you can be certain that your employees are always in the loop, leading to better informed workforce and higher internal efficiency.
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- Enable employees to file and track their expense reports online—all the way from submission to approval to payment.
- Generate purchase requisitions and route them for approval.
- Let employees view their payroll information, such as paychecks, sick time, vacation time and W-4s, anytime and anywhere.
- Give employees access to internal company documents, policies, procedures, as well as company news, phone lists and HR forms.
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