ManufacturingNetSuite provides manufacturers that have production and assembly build requirements with a solution that is integrated with inventory, warehouse management, financial accounting, customer and partner relationship management, and ecommerce — all as Software-as-a-Service. Manufacturers use NetSuite to produce finished goods for production orders to restock base inventory levels or special orders built to specific customer requirements with support for multi-location inventory, assembly management, bill-of-materials, work order management, multiple units of measure, lot tracking, serialized inventory, matrix items, bar coding, bin management, pick-pack-ship and shipping integration to popular carriers such as UPS and FedEx. Here's why NetSuite is the best software application for manufacturers:
One Application for Greater Insight Into Production Processes. Manufacturers often cobble together and then juggle several different business applications — and numerous spreadsheets — to manage the intricacies of their businesses. Now you can stop wasting precious resources managing multiple "silo" systems and gain real-time visibility throughout the entire organization — including sales, warehouse operations, invoicing, inventory, assembly, and demand-based replenishment. NetSuite is the one intelligent, integrated, customizable application to unify your business processes, increase visibility for better decision making, and extend processes to your customers and channel partners.
NetSuite manages both your internal and customer-facing business processes in one system. From your marketing and sales orders to internal work order and inventory management, with one application you can manage shipping, billing, cash management. Accounting, customer returns, maintenance, support and upsell/reorder.
NetSuite provides one integrated system (ERP+CRM+Ecommerce) to deliver a single, real-time view of the customer across all departments and all locations, giving you a true 360 degree view of all customer data and customer interactions, including complete visibility into all financial transactions and website interactions.
NetSuite OneWorld is an optional module for real-time global business management for manufacturers. It consolidates all aspects of operations, sales, marketing, support, ecommerce, and financial management for businesses that have multiple companies or multiple legal entities under their multi-national or domestic jurisdiction. NetSuite's subscription-based model lowers your cost of ownership through decreased need for hardware and labor. Nucleus Research reports that NetSuite can deliver a positive ROI (return on investment) in fewer than 9 months, through automating processes, boosting sales, increasing productivity, reducing or avoiding headcount, and retiring costly legacy systems.
Manufacturers require collaborate with their trading and supply partners, often extending key customer and sales data to work effectively with partners to manage the pipeline, process orders, track marketing activity and forecast sales. NetSuite's integrated partner relationship management capabilities allow you to reach all your partners, while simultaneously allowing you full control over every element of your sales and marketing process, including marketing campaigns, lead management and order processing. NetSuite also provides trading partner and customer self-service through the Partner and Customer Portals.
The NetSuite philosophy is to allow our customers to configure their systems to meet their precise requirements without the need for costly consultants, IT or developer overhead. If you want to extend the capabilities of NetSuite, you can easily do so through the SuiteFlex toolkit.
The Ultimate Business Dashboard to Manage Your Manufacturing Business. With more than 30 out-of-the-box role-based Dashboards, NetSuite gives all users in the company a custom dashboard custom dashboard that allows them to monitor everything in the business relevant to them. Finally, "information at your fingertips" is a reality. See work orders and their status, assemblies to build or order, as well as data trends in leads, opportunities, inventory utilization, service issues, expenses, and much more. It's all managed with point-and-click content additions and drag-and-drop layout.
KPIs, with tailorable period comparisons and out-of-tolerance notifications, give you a real-time, at-a-glance view of your company's performance.
Real-time visibility to quotations, work orders, and support issues that have time sensitivity means critical issues don't fall through the cracks.
You can easily create your own queries and save them for rapid, repeatable ad hoc reports that are displayed right on your dashboard.
Calendars for individual and group scheduling allow you to see others' schedules and invite them to meetings, assign tasks, and know their availability without exiting the program.
You can see news bulletins and have direct access to outside content feeds from your choice of providers on your dashboard.
Drill down allows instant access to greater detail and transaction management directly from the Dashboard.
Work Order Management, Advanced Inventory & Order Fulfillment for Manufacturers. NetSuite saves manufacturers countless hours of work associated with data entry, organization, and fulfillment. You can manage your work orders, kitting and assemblies, inventory status, and order fulfillment right from one integrated application. You'll be able to convert leads to orders, orders to shipments, and shipments to revenue far more expeditiously.
Building on NetSuite's core strength in inventory and warehouse management, manufacturers use assembly items to more effectively manage component quantities and multi-level assemblies. Assemblies are closely tied with work orders and allow for multi-level assemblies to be built one level at a time, or all at once.
And because demand for the assemblies is calculated based on sales, a separate queue shows you when it is time to build more to stock. You will achieve unprecedented ability to dynamically manage your stock and replenishment for both assemblies and their components. Work orders allow manufacturers to easy manage the build process for production work orders to replenish standing inventory levels of finished goods or special order work orders built to exact specifications for a particular customer.
NetSuite gives manufacturers the advanced tools for accurate, cost-effective inventory management across multiple sites that drive higher service levels for your customers. It provides support for high volume SKU management along with advanced inventory management capabilities such as multiple warehouse management, serialized inventory, bar coding and labels, lot and bin management, expiration dating, pick, pack and ship fulfillment processes, drop-shipment and special orders, auto-calculation of reorder points and preferred stock levels based on sales history, returns automation and demand-driven replenishment.
Complete Procure-to-Pay Purchasing. NetSuite lets you move from manual, paper-based purchasing to lower cost, higher control automated purchasing. NetSuite streamlines purchasing, saving you money that goes straight to your bottom line.
Your Purchasing Manager is automatically presented with a suggested buy report once reorder points have been reached. After being reviewed, and any edits, additions, or deletions are made, the Purchase Order is automatically generated to be e-mailed or faxed directly from NetSuite.
Upon receipt of your purchase order, your warehouse can view the open purchase order and either auto-receive the material or receive by item or line number. Inventory levels will be auto-updated and customer backorders will be automatically filled.
With proper receipt and purchase order matching, your Accounts Payable department can verify invoice and approve for payment release. Payment can be made with a paper check, through online banking or EFT.
With the integrated Vendor Center, your company can provide your vendors with direct access to information that is relevant to your partnership, including purchase orders, accounts payable data, and other key documents.
The Best CRM for Manufacturers. Customer Relationship Management (CRM) software can increase service levels and generate growth for manufacturers. NetSuite's award-winning CRM raises the bar on the standalone applications in that it is seamlessly integrated with your financials and back-office ERP systems, giving you a 360 degree view of the customer.
One integrated system (ERP+CRM+Ecommerce) delivers a single, real-time view of the customer across all departments and all locations.
From concept through execution, you can create and manage highly targeted, high volume campaigns within NetSuite. Closed loop marketing including email, paid and natural search as well as strategic upsell/cross-sell marketing campaigns, all with end-to-end reporting from campaign to revenue. With closed-loop marketing, you can see revenues, costs and ROI for all campaigns in real-time.
NetSuite manages the complete lead to order to returns or service processes in-system. Lead conversion can be measured at every stage so you know exactly which marketing avenues produce the best return on investment (ROI).
NetSuite automates the complete order to cash lifecycle with integrated order management serving as the critical pipeline between customer-facing CRM and back-office ERP and financials. Integrated order management allows you to accurately fulfill and account for orders. It also provides histories for inquiries, support and upsell and cross-sell of products and services.
NetSuite is the only on-demand CRM system to offer commissions tracking, which is critical for motivating sales teams through real-time visibility, reduced errors, and accurate, timely payment. Managed in-system, integrated commissions reduce overhead in sales operations.
Allow your manufacturing customers to help themselves in placing orders, verifying shipments and even paying their invoices. Customer portals provide password protected self-service access to order history, outstanding invoices, and trouble tickets, providing greater service at lower cost.
NetSuite PRM removes the traditional arm's length partnership with re-seller, referral and business development partners and makes them full allies. Now you can have the same level of visibility, transaction management and performance metrics with partners that you have with your internal sales team.
Automated upsell and cross-sell functionality improves the lifetime value of customers through add-on product, support and service sales.
Integrated Back-Office Operations with Manufacturing Features. NetSuite lets you manage even a complex back office within one system.
NetSuite accounting includes full General Ledger, Accounts Payable and Receivable, multiple budgets, multi-currency, online bill pay, allocations, and multi-company consolidations all with real-time reporting.
NetSuite provides end-to-end multi-location physical inventory and distribution including shipping, receiving and returns. You can track direct and drop-shipped orders door-to-door directly in NetSuite.
Paperless purchasing allows you to manage your procurement process with approval workflow.
Self-service, paperless expense reports combined with NetSuite's workflow-based approval processing reduces accounting overhead.
Self-service capabilities empower your employees and reduce your costs. NetSuite includes purchase requests, direct payroll deposit and online payroll verification, as well as a self-service Employee Center.
NetSuite's integrated back office management enables significant efficiencies in the finance and operations departments in manufacturing companies. Greater productivity from integration, work order processing, real-time tracking and reports, and auditing tools reduce the overhead that typically burdens manufacturers.
Deep Services & Support Functionality. Quality of services and support are critical to manufacturing companies — both early on during the delivery process and over time for customer satisfaction and retention. High levels of service can be costly, and that's why NetSuite gives you the tools to provide the right level of service to the right customers at the best cost.
Superior multi-channel service with all customer interactions — live, online, e-mail and in-person — are tracked to a single customer record.
If you provide services to your customers, project management is critical to high service levels and cost management. With NetSuite, job and time tracking are built into the system allowing you to manage projects within NetSuite instead of manually or offline.
NetSuite's self-service Customer Center gives customers no cost, high availability service, and 24/7 around the globe ability to access the information you provide them.
Stellar Ecommerce Helps You Expand Your Market Reach. The website has become customers' channel of choice when interacting with a company. NetSuite is the only application provider that includes website hosting and ecommerce as core components of its ERP application. NetSuite's ecommerce functionality lets you leverage the Web to grow your business faster and more cost effectively. Your company can deliver an intuitive and stream lined experience to both customers and partners.
With NetSuite, you can easily set up your web store apart with online site-building tools that allow you to choose from a variety of layout styles and designs. NetSuite's hosting and publishing capabilities provides you with all the tools to create one or more web stores, which are then hosted by NetSuite. By using smart tags, you can convert static sites into dynamic pages, pulling any key business data from the NetSuite database. You can easily publish unique content to your site, including documents, catalog items, or employee directories. You can upload your own HTML files to create a unique website look. No HTML expertise is required to set-up or manage your NetSuite web store. Forms are easily set up to capture online leads or gather inquiries.
NetSuite Analytics is the first and only Web reporting tool that can incorporate transactional, aggregate and customer-specific behavioral data, going far beyond traditional Web analytics applications.
Generate and host your website in NetSuite or transform your existing static website into a dynamic, database-driven-ecommerce portal, which ties together online customer acquisition efforts with back-office order fulfillment.
NetSuite's Web store operates off the same order management system as the rest of your company. This integration eliminates the manual transfer of customer information to customer records. NetSuite enables you to easily add a layer to your sales channels without the costs and on-going maintenance required for traditional Web presences. Accept multiple payment types, including credit cards, PayPal, and invoicing for select customers.
Customers shopping on your site are able to view real-time inventory, and see if items are out of stock or if they can be back-ordered. Inventory management is easy as any changes made in the back-office will automatically reflect on your web store.
Extend privileged access to your customers to view special pricing offers for preferred partners, and when offering volume discounts, your store can display the volume discounts that are available. With NetSuite, you can create coupons that offer either a dollar or percentage discount. The coupons can be restricted to a single use with specific start and end dates, if you wish, or allowed to be used multiple times.
With NetSuite websites you can restrict the content that each of your visitors see. You can password-protect your entire website, or you can personalize the exact items and content that each of your visitors see.
NetSuite allows you to create as many separate web stores as you want — and manage all the stores in one single, integrated account, maintaining one consistent set of operations and greatly improving efficiency. Each store can have its own product set, domain name, branding, look and feel, shopping rules, store-specific shopping carts and "my account" areas for customers. Within the different stores, you can sell the same or totally different products, provide country-specific language and currency for each web store, distinguish between wholesale and retail customers, and track and report on sales activities on each web store individually. Each Web store has its own shopping cart with distinct confirmation emails, merchant accounts, and out of stock rules. Each site offers shoppers a distinct password-protected customer self-service center, where shoppers can review purchases, track packages, quickly re-order items, and correspond with the merchant.
Simpler Customization and Integration. NetSuite's Business Operating System (NS-BOS) platform for customization and extension provides manufacturing companies with a flexible, powerful and extensible business management solution.
Easy-to-use, point-and-click tools provide unlimited personalization, configuration, process validation and vertical tailoring. Customizations seamlessly upgrade with subsequent releases of NetSuite.
SOAP standards-based Web service APIs extend NetSuite to other systems, third party vertical applications, or add-on capabilities.
Custom object, tab and code capabilities allow for entire applications to be built and hosted within NetSuite, providing all the benefits of a robust application architecture and on-demand hosting efficiencies.
Unique on-demand template cloning capabilities together with SuiteFlex Customization, SuiteFlex Web Services and SuiteBuilder facilitate a library of industry verticals that can be further customized by individual customers to fit their specific business requirements.
Rich Partner Relationship Management. NetSuite lets you empower channel partners as an extension of your sales organization, making it as easy for them to sell as your internal reps.
Joint pipeline and opportunity management is facilitated across your channels, including multi-tier partner management, allowing you and your partners to share customer account management.
Promotional discounts and marketing campaigns can be conducted and tracked with your partners — even global partners or your subsidiaries.
NetSuite provides real-time inventory access for accurate order promising — across sites and even across countries.
Sales Tools encyclopedia puts latest version of content, collateral, and price lists, at your partners' fingertips.
The Business Advantages of Software-as-a-Service.
The key to making good management decisions is by having current, accurate data. In today's competitive, low margin business climate, you don't have the luxury of waiting on others to complete updates, and have a clean cutoff before providing you with the information you really need now. With NetSuite, you will have on your dashboard the key data you need and want to make those decisions. Most importantly, you need to know if a process has been broken, so you are reacting before the situation affects other aspects of your business, namely customer service and cash.
NetSuite provides dramatic cost savings relative to other combinations of front-office and back-office applications. No longer will you have to justify another upgrade of your hardware and/or software to keep you with or stay ahead of your competition.
Nucleus Research reports that NetSuite can deliver a positive ROI (return on investment) in fewer than 9 months, through automating processes, boosting sales, increasing productivity, reducing or avoiding headcount, and retiring costly legacy systems. All customers surveyed increased data visibility with NetSuite's integration and reporting capabilities. And research by the Software and Information Industry Association shows that SaaS deployments are 50% to 90% faster with a total cost of ownership (TCO) that is five to ten times less expensive than traditional software. NetSuite's on-demand business model means you will always have our latest software enhancements, automatically and we'll do the work to make that happen. Any and all of your personal enhancements, configuration come right along, eliminating yet another potential repeated expenditure. Do it once, that's enough. To learn more about what NetSuite can do for your wholesale distribution company contact us now.
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