Educational Resources

Webinars for Services

NetSuite features webinars for Services companies to help you improve and grow your business. Select a webinar that interests you below.

IDC Webinar: Increase Services Profitability with the Cloud

Watch this webinar to hear IDC analysts Dr Christopher Holmes & Daniel-Zoe Jimenez discuss how cloud SRP is delivering gains in profitability and performance for APAC service teams. Explore the business and IT priorities, the challenges faced, and how cloud technologies can transform your services business.

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Supercharging Services Profitability with the Cloud

View this on-demand webinar to hear George Lawrie, VP and Principal Analyst at Forrester Research, outline the challenges of the professional services business cycle and solutions to manage bid-to-bill processes. John Hossack of Cardinal Path will explain how his company gained real-time visibility and control to drive breakthrough improvements in profitability and performance.

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Live Demo—NetSuite Cloud SRP for Services and Software Companies

View this on-demand webinar to see how NetSuite helps services organizations by streamlining operations and driving profitability, managing the complexities of project accounting, providing anytime anywhere visibility into all aspects of the business and eliminating hardware maintenance costs and upgrade hassles with cloud-based delivery.

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Five Steps to a Successful 2014 Services Business Plan

Annual business planning is the ideal time for your services organization to chart its course to a busy and profitable year—but too often it turns out to be an empty ritual of wasted time and energy.

View this on-demand webinar as Jeanne Urich of Service Performance Insight, a leading services industry expert, outlines how to make the most of annual planning. You'll hear her detail key steps, while Richard Curzi of Collaborative Consulting discusses how his firm uses and benefits from NetSuite, the world's leading cloud services business management system, for its annual planning and five-year strategy development.

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Product Demo: NetSuite for Media Companies

View this demo for a first-hand look at NetSuite's end-to-end cloud solution specifically designed for media companies. Spanning financials, sales, service and analytics, NetSuite delivers a single, integrated cloud solution to help you reach new levels of efficiency, sales effectiveness and business growth. View this demo to explore how you can improve sales team performance, grow your subscriber base, streamline billing and revenue recognition.

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Product Demo: NetSuite for Advertising Companies

View this on-demand webinar to learn how NetSuite streamlines your project management, resource optimization, pitch to invoice and other critical advertising business processes with the industry's first and only end-to-end cloud services resource planning (SRP) solution, combining professional services automation (PSA), CRM and ERP/financials into a single platform run end to end business operations for your entire advertising firm.

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Product Demo: NetSuite OpenAir Professional Services Automation Software

View this on-demand webinar to learn about the cloud software that powers more of the top 25% best performing services organizations than any other solution and is ranked by SPI Research as the PSA market share leader. NetSuite OpenAir delivers real-time visibility, improves on-time project delivery, increases resource utilization and reduces hardware maintenance costs.

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SPI Research Benchmark Results—Secrets of the Best PS Organizations

Join this on-demand webinar, that looks at the key trends, challenges and results that shaped the PS Industry in 2012. Dave Hofferberth, Founder and Managing Director of SPI Research, will share highlights from the upcoming 2013 PS MaturityTM Benchmark Report including what differentiated leading PS organizations from the rest.

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Benefits of Service Lifecycle Management

The cloud has forever changed the services value equation. Accelerated time-to-value has become the new normal as today's services organizations productize their services offerings and streamline business processes for a better, more repeatable customer experience. View this on-demand webinar with services industry analyst, SPI Research, and Informatica, a leading provider of enterprise data integration software, to learn what Service Lifecycle Management is and why leading professional services organizations are increasingly embracing service packaging to innovate and differentiate from their competition.

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How Leading Services Firms Are Streamlining the Quote-to-Cash Process

View this webinar with business leaders from the Technology Services Industry Association (TSIA), IT services firm Coaxis and Automatic Identification and Data Collection (AIDC) solutions provider American Barcode and RFID to see how professional services, consulting and technology firms are improving revenues, profitability and productivity by automating their entire quote-to-cash process with the cloud.

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Overcoming Project-Based ERP Challenges for Professional Services, Software and Consulting Firms with the Cloud

Managing projects and financials in professional services, software or consulting organizations have many unique challenges. How can service providers focus on project delivery, manage resources and invoicing, and support business decision-making in real time while keeping overhead low?

Watch this on-demand webinar to hear Nick Castellina, Research Analyst at the Aberdeen Group, outline the changing shape of ERP and project management in the services industry. You'll also hear Abby Walker, Operations Manager at Bullhorn, a leading provider of recruiting software and services, discuss the project-based ERP challenges the company overcame with NetSuite, the industry's #1 provider of cloud ERP and PSA solutions.

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Revenue Recognition for Professional Services

This on-demand webinar offers real-world insights into how leading professional services organizations are recognizing revenue more efficiently and optimally. Calvin Jackman, Controller of MYCOM North America, a leading global provider telecom industry services will share how they overcame revenue recognition challenges with NetSuite, the #1 provider of cloud ERP and professional services automation (PSA) solutions.

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How to Run a More Profitable Services Business with the Cloud

Searching for the secrets to running a top-notch services organization that excels at resource utilization, revenue per consultant and client satisfaction? Watch this on-demand webinar and get practical tips from leading services practitioners!

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Professional Services Best Practices: Lessons Learned from the Trenches

View this free, on-demand webinar of the services organizations at Ensequence, MetricStream, and infrastructureWORKS have addressed their greatest challenges and learn how these companies and others including Siemens, MRM Worldwide, and Software AG use NetSuite's leading cloud service industry solutions to:

  • Manage growth efficiently
  • Improve resource utilization
  • Streamline quote-to-billing processes

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The Impact of Services Resource Planning

Cloud-based services resource planning (SRP) is doing for the services industry what ERP did for manufacturers in the 1990s—enabling centralized management of the services lifecycle, from project management to billing to resource optimization.

View this on-demand to hear how cloud SRP is delivering gains in profitability and performance for services teams. Guest-speaker, Mike Fauscette, Group VP at IDC Research, will outline IDC's view of the impact of SRP on services and Calvin Jackman, Controller at MYCOM, will share how his firm has improved margins and resource utilization with NetSuite's industry-leading cloud SRP solution.

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The Consulting Industry and the Cloud—Executive Outlook and Predictions

In this on-demand webinar, you'll hear Carolyn Duffy, Director at Hein & Associates and Charlie Kauffunger, Managing Director, The Educe Group, discuss how they overcame their most pressing business challenges using cloud services automation systems. Ed Marshall, SVP of Product Strategy for NetSuite, will discuss how the right cloud-based professional services automation (PSA) tool can keep your firm ahead of the game and how leading services organizations drive their business with NetSuite OpenAir.

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The Impact of Services Resource Planning

View this on-demand webinar to hear IDC's view of the impact of Services Resource Planning (SRP), and learn how NetSuite SRP helped Adaptive Planning improve project margins, resource utilization and project accounting. Services organizations are revolutionizing their businesses by abandoning traditional, installed applications and moving to cloud-based solutions. View this webinar on the impact of SRP and learn why Barclay's Capital has declared that legacy, on-premise professional services solutions are losing market share to NetSuite as the industry migrates to the cloud.

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Beyond ROI—Understanding the Lost Opportunity Costs of Operating Services without Professional Services Automation

Quantifiable ROI is the key bottom-line benefit of professional services automation (PSA)—but it's only half the story. Watch this webcast for a look at how automation addresses the less tangible aspects of your services business—strategic visibility and planning, organizational alignment and communication, employee morale, client satisfaction and dependence on third-party partners and contractors.

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A CFO's Guide to Improving Your Bottom Line with Cloud PSA and SRP

Learn how 2 PSOs used NetSuite OpenAir and NetSuite SRP to increase profits and performance. Gain insight into how real-time visibility drives increased utilization and results in a more effective, accountable PSO; why dashboards and KPI reporting can improve revenue performance and forecasting accuracy and how increased collaboration between professional services and finance can improve your company's bottom line. Also learn tips for selecting the right PSA solution to provide a better ROI, and how you can streamline your entire services lifecycle from marketing to project management, service delivery, billing and revenue management with NetSuite SRP.

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Best Practices of Leading Services Organizations

Wondering what makes leading services companies tick? Want to know what best practices you can leverage to improve your services organization's performance and overall business? Interested in learning what systems are "must haves" for services companies? Watch this webinar as Jeanne Urich, Managing Director at SPI Research, reviews highlights of SPI's 2011 Professional Services Maturity Benchmark report. She's joined by SPI's "Best of the Best" award winners, TOP Step, Informatica and Advent in examining the best practices that enabled these winning firms to significantly outperform other benchmark participants.

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The Value of Visibility, Reporting and Forecasting for Services Organizations

Watch this webinar to understand how manual processes can impact the health of your PSO, obscure visibility into projects and resources, and hinder forecasting, reporting and employee retention. Hear Randy Mysliviec, CEO of RTM Consulting, as he outlines the lost opportunity cost of operating a PSO without automation, and Michael Roseman, Head of Global Operations at Astadia, present a real-world case study on Astadia's continuing quest for and successes with automation. Plus—get a look at the Top 10 questions you should ask when evaluating a professional services automation (PSA) system.

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