Shipping & Order Fulfilment Software

Simplify Your Order Fulfilment Process and Improve Customer Satisfaction


Faced with multiplying channels, increasing order volumes and rising shipping costs, many businesses in Hong Kong struggle with the many steps between receiving an order and the customer receiving their products. NetSuite shipping and fulfilment software provides a seamless quote-to-order, processing-to-fulfilment solution—with complete centralisation of customer, order, invoice and shipping information—helping you eliminate manual re-entry and reduce fulfilment errors.

NetSuite helps you increase efficiency and accuracy by automating shipping processes through integrating with leading shipping carriers (i.e., FedEx and UPS®) so you have access to up-to-date shipping rates. Lower your order fulfilment processing costs and add revenue to your bottom line with Hong Kong’s leading cloud shipping and order fulfilment software.

Benefits

Flexible Shipping Options

Choose the major delivery company of your choice to fulfil customer orders.

Enhanced Customer Service

Increase customer relationships by allowing self-service access to order information.

Streamline the Entire Process

Manage order fulfilment with intelligent workflow that seamlessly integrates with the order-to-cash process.

Real-Time Visibility and Information

Improve business performance with real-time access to order status and shipping information.

Features

Integration with Major Shipping Carriers

Access current rates, print labels and customs forms, and track order delivery using shipping services of any of the leading carriers.

Automate Drop Shipping

Automatically update inventory and drop ship items and special orders directly from a vendor to a customer.

Return Merchandise Authorisation (RMA)

Delight your customers by processing returns as refunds or credits.

White paper

Order Management Strategies for Efficiency and Growth
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White paper

What Cloud Computing Means to Finance
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