Additional Resources

Point of Sale

Deliver an Exceptional In-Store Experience

Today's consumers are shopping in multiple channels, from in-store to online over a laptop, mobile phone or tablet, and expect a consistent and relevant brand experience regardless of the channel. Yet, your store network is still where a huge majority of transactions still take place, making the Point of Sale (POS) a critical component of the customer experience. NetSuite's customer-centric commerce platform offers in-store retail POS software that enables retailers to provide a high-quality, personalised omnichannel shopping experience.

Key Benefits

  • Provide personalised service with a true 360-degree customer view.
  • "Save the sale" with cross-channel real-time inventory visibility and order fulfilment capabilities.
  • Increase productivity with an easy-to-use POS system and intuitive touch-screen interface.
  • Protect against fraud with multiple levels of security for associates and managers.
  • Enhance customer satisfaction with fast checkouts with integrated payment processing.

Seamless Omnichannel Functionality

Working together, NetSuite's modern retail POS system and ecommerce platform allows you to connect in-store and online channels for consistent, efficient customer service. Grow customer loyalty by offering flexible cross-channel fulfilment processes:

  • Buy online/pick up in store.
  • Buy online/return to store.
  • Order in store/fulfil from anywhere.

Improve the Store Experience

NetSuite's retail POS software enables your sales associates to streamline and accelerate transactions and provide exceptional customer service. Sales associates can quickly and easily find answers to customer questions, locate out-of-stock items and even offer instant promotions at the POS. You’ll also capture detailed customer information used allowing you to create targeted promotions and campaigns with NetSuite's CRM and marketing tools.

Enhance Sales & Service with Mobile POS

Mobile POS offers you the functionality of a traditional retail POS workstation, but integrated into a network of mobile devices so you can service customers anytime, anywhere. Sales associates can access customer data, perform item lookups while on the sales floor, determine quantity on hand and even locate out-of-stock items to "save the sale" through their mobile POS device. Conveniently conduct sales transactions with secure payments. Mobile POS allows you to get closer to your customer and provide an experience they won't forget.