Fast, Engaging Web Stores on Any Device

SuiteCommerce ecommerce platform delivers a flexible, fast and open ecommerce store solution. Create richly branded, highly personalised and engaging shopping experiences that will delight your customers and maximise conversion and revenue. Built upon a modern, scalable and extendable HTML and JavaScript architecture, SuiteCommerce supports pixel-perfect design, unlimited layout control to enable rich seamless commerce experiences across any device.

Key Benefits

  • Create engaging and relevant experiences with robust functionality, including dynamic imaging and zooms, multiple image views, ratings and reviews and quick views.
  • Project a consistent brand experience by maintaining full branding and creative control over your site.
  • Enhance your customer relationship to any device, including mobile and tablets.

Commerce Everywhere

Grow Your Hong Kong Business

Different business models. Support B2B and B2C commerce requirements on one, unified cloud ecommerce platform.

Multiple online stores from one cloud platform. Each ecommerce site can have its own domain, products, language, currency and branding.

Go global. In-built support for multiple languages, currencies, taxes, subsidiaries and international shipping prices and customs documentation enables faster time to market to sell globally. Get automatic accounting and roll-up for international and domestic subsidiaries.

Reach more customers. Easily publish your products on shopping comparison engines. Sell some or all of your items on different marketplaces and at different prices.

Responsive design. Build sites that automatically display elegantly across multiple devices, from smartphones to tablets to laptops to desktops.

Uniquely Branded and Engaging Shopping Experiences

Differentiate Your Brand and Exceed Customer Expectations

Get started easily. A prebuilt, best-in-class foundation shopping site can be used as an out-of-the-box solution or you can enhance and customise.

Fast, scalable. AJAX architecture, edge caching and a content delivery network (Akamai CDN) provide a fast, scalable site.

Design flexibility. Pixel-perfect design capabilities and unlimited layout control.

Rich Shopping Experiences

Make Buying Easy

Quick view. Customers can quickly view product information and add to their shopping cart while looking at a search results or a category page.

Recently viewed items. Logged-in visitors returning to your site can see the products they viewed during their previous visit.

Social sharing. Cultivate user engagement by encouraging shoppers to share through social networks.

Mini cart. Allow shoppers to quickly view a summary of their shopping cart from any page.

Visual merchandising. Offer zooms and multiple alternate images.

Reviews and ratings. Grow your online community, cultivate brand evangelists and improve your SEO rankings.

View by. Let shoppers choose how they want items displayed or sorted on a page.

Pricing & Promotions

Set the Right Prices and Incentives to Buy

Integrated, closed-loop marketing. Efficiently run different types of marketing campaigns—email, paid search or direct mail—and automatically track their lifetime revenue and profitability.

Cart Abandonment. View who abandoned a shopping cart and its contents so you can save the sale with a follow up email with a coupon for the items abandoned.

Coupons and promotions. Increase site traffic with flexible coupon and promotion management tools.

Personalised experiences. Dynamically segment customers to deliver personalised and targeted merchandising and promotions based on individual behaviour, demographics, purchases and more history.

Automated upsell and cross-sell. Display upsell and cross-sell product offers based on what other customers have purchased to maximise sales and order size.

Multiple price lists. Set pricing rules based on specify sites, stores, customers, products and categories.

Search & Navigation

Let Customers Easily Find the Products They Want

Dynamic merchandising. Provide upsells, cross-sells and related products recommendations based on merchant-driven rules such as location, browsing behaviour, items in shopping cart, best sellers or higher margin items.

Search engine optimisation. Describe meta keywords, descriptions and titles for each product and category. generate SEO-friendly URLs and breadcrumbs to improve site SEO rankings.

Multi-faceted navigation. Guide shoppers to easily find the products they want using selection check boxes, price slider, colour swatches and more.

Site search. High performance search delivers fast and relevant search results. Search on any product field or description. Customise search criteria settings using exact, starts with, partial or fuzzy matches for the right results.

Searchandising. Promote products in search results based on specific search keywords and phrases or feature product attributes such as top sellers, top rated and new arrivals.

Close the Sale

Fast, Flexible and Secure Checkout

Flexible checkout. Define the number of checkout steps, including one page. Securely checkout with an account or a guest account.

Local shipping options. Efficient delivery through integration with carriers for automatic price look up and tracking information.

Multiple payment options. Manage payments through complete integration with credit card processors to provide secure, PCI compliant, end-to-end payment processes. Leverage safety and fraud prevention mechanisms including CVV checks, address verifications and integration to CyberSource Fraud Manager service.

Customer service. Deliver robust customer self-service capabilities for common queries and changes with case management, workflows and full order modification capability for improved customer service.

Run Your Business Better

Single Commerce Platform in the Cloud

Business intelligence, analytics and reporting. Configurable role-based dashboards provide key metrics at your fingertips. Get visibility and insights into any part of your enterprise, including web store, payments, order management, fulfilment and customer service with NetSuite ecommerce software.

Optimise inventory. Real-time inventory visibility across multiple locations and geographies, including retail stores, enables you to provide a buy anywhere, fulfil anywhere experience for your customers.

Fast and Efficient Order Fulfilment. Centralise order management from multiple channels—POS, online, call centre, mobile, kioskā€”for efficient fulfilment.