B2B Ecommerce

NetSuite SuiteCommerce is Hong Kong’s #1 B2B ecommerce software. It delivers robust functionality for B2B businesses in one complete enterprise-class B2B ecommerce platform. Provide your business customers with the same easy, personalised and information-rich multi-channel shopping experience as a B2C website that they have come to expect. With SuiteCommerce, ecommerce seamlessly integrates with your back-end operational systems, including order management, ERP/financials and CRM. Support web stores, in-house sales, distributors, manufacturers, brick-and-mortar stores and channel partners all from one, unified cloud commerce platform. NetSuite’s B2B ecommerce solution will enable your business to grow through new revenue opportunities, attract and retain new customers and transform a slow-growth offline business into a high-growth multichannel success.

Personalised Shopping Experiences

Deliver engaging, highly efficient B2C-like shopping experiences with uniquely branded and advanced personalisation to maximise conversion and revenue. Grow your business with functionality such as dynamic product imaging, zooms, alternate images, quick views, product comparisons and more.

  • Cultivate your online community, foster brand evangelists and maximise your site’s SEO rankings with ratings and reviews.
  • Improve user engagement by allowing shoppers to share on popular social media networks.
  • Display real-time inventory data on your site for transparency.

Business Buying & Selling

Get robust functionality for B2B buying efficiency, including routine, repeat and bulk ordering capabilities. Match the supply side with the buy side by integrating vendors, distributors, and manufacturing entities, all within one single system for improved collaboration. Online orders automatically convert to invoices with workflow management of approval, fulfilment and billing.

  • Enable business customers their own negotiated prices, terms and credit limits.
  • Support organisational needs such as multiple roles, delegated user administration and organisation-specific workflows.
  • Accept B2B payment methods such as invoice billing, credit limits and ACH processing.
  • Connect your product catalogues directly to your customers’ e-procurement system with punch-out capabilities (via third-party connectors).

Mobile

Today’s most successful businesses have a strong B2B mobile strategy that makes it easy do business with them. Leveraging responsive design principles, your site automatically adjusts screen sizes and capabilities to different devices—computers, mobile phones and tablets.

  • Increase productivity by enabling field sales teams to use mobile devices.
  • Create content only once and have it automatically adapt to the format of any device.

Password-Protected Secure Content

Password protect all, or a part of your site, to restrict and secure access to authorised customers and partners only.

  • Create customer-specific catalogues.
  • Limit who can view content and pricing on your site.

Real-Time Customer Service

Allow your customers access to a password-protected, online self-service customer centre to centrally manage all aspects of business with you. They’ll be able to access their order history and details of every sales order, view order status, track shipments, reorder, and update shipping and payment information in one robust B2B ecommerce platform.

  • Review and approve quotes.
  • Pay outstanding invoices.
  • Request returns and refunds.

Read about SuiteCommerce solutions for:

Wholesale Distributors Manufacturers