Manage Your Entire Retail Business Across All Channels with NetSuite

Retail

NetSuite Software Solutions for Retail Management

Deliver Personalised Omni-Channel Shopping Experiences


Shop anywhere, pay anywhere and receive merchandise anywhere—that's the omnichannel shopping experience today’s customers demand. NetSuite empowers retailers to meet customer expectations with an end–to–end retail management software solution that seamlessly connects POS, ecommerce, CRM and marketing, inventory and order management, business intelligence and financials on a single cloud platform. NetSuite's connected commerce platform enables retailers to gain a complete, unified view of their customers and business to provide an exceptional brand experience, while optimising operations, across multiple channels and multiple touch points.

Join the hundreds of customer–centric retailers who have turned to NetSuite and moved beyond standalone, siloed commerce systems to improve operational efficiency, control costs and complexities, and drive profitable growth.

 

Benefits

Make Better Decision

Set the best strategic direction for your business with real-time information, analytics and role-based dashboards.

Fuel Growth

Expand into new channels, geographies, business models and brands with NetSuite's scalable and flexible cloud-based retail management software.

Improve Operational Efficiency

Eliminate manual processes and minimise costly, error–prone integrations between separate systems with a single, end–to–end retail management software solution.

Control Costs and Complexity

As a retail SaaS software solution, NetSuite frees your IT staff from managing hardware and software, and upgrades to ongoing maintenance, enabling them to focus on business innovation.

Solutions

In Store POS

Deliver an exceptional omni-channel in-store experience while streamlining the transaction process with a modern POS system. NetSuite retail management software enables you to build customer loyalty and empower sales associates with a 360–degree view of the customer and inventory visibility. Learn more

Ecommerce

The explosion of internet-enabled devices means your products are never more than a click away from shoppers—wherever they are. Consumers expect an optimised experience from any digital touchpoint, at any time. SuiteCommerce allows you to create a great online shopping experience and deliver it across any site, any device and any geographic location without any limitations. Learn more

CRM

Combine siloed sources of customer data into a single repository to get one complete view of the customer across all channels and touchpoints with NetSuite's retail CRM software. Capture all interactions, transactions and preferences to create rich and in depth customer profiles that will help to provide consistent customer service, as well as support personalised marketing and targeted promotions across all channels. Learn more

Inventory and Order Management

Manage orders from multiple channels—in-store, web, call centrer, mobile and kiosk—all in one place. And, with real-time inventory visibility across multiple locations, including stores, enable a "buy anywhere" and "fulfil anywhere" experience. With NetSuite's order management retail software, you can process orders a lot faster, have more satisfied customers and lower operational costs. Learn more

Business Intelligence

Gain real-time business intelligence across all areas of your organisation. NetSuite allows you to manage your retail enterprise with key metrics so you can make timely, fact-based decisions with dashboard analytics ranging from inventory and sales reports, to suppliers, customers and marketing campaign ROI. All data can be viewed instantly as key performance indicators (KPIs), graphical report snapshots, trend graphs and KPI scorecards. Learn more

Transform Your Business

Deliver Seamless Commerce

Provide true omnichannel shopping and service experiences across all channels through a single retail management software that combines ecommerce, in-store POS and order management with your back office systems.

Gain Global Inventory Visibility

Meet customer expectations to buy anywhere, fulfil anywhere and return anywhere while maximising profitability with a single real-time view of inventory across all channels and your supply chain.

Generate A Single Customer View

Provide engaging, personalised shopping experiences and build customer loyalty with a single view of all customer transactions and interactions across multiple channels and touchpoints.

Retail Industry Customers

Hear how NetSuite has delivered significant benefits to companies like yours.
See the customer testimonials

NetSuite Retail Blog

Get the latest insights into developments in the retail industry.
Read the blog

White Paper

A Single Commerce Platform for Omnichannel Retailing.
Download the white paper