Automated Order Processing

Simplify and Speed Your Order Fulfillment Cycles

Introduce new speed and precision to your vital order processing systems with the NetSuite Wholesale Distribution Edition. NetSuite's fully automated solution helps wholesale distributors process and fulfill more orders, faster and at less expense.

Full integration with front- and back-office applications means you expedite processing and delivery, accelerate cash flow, minimise manual labor and mistakes, and give your customers and employees real-time visibility into order status and purchase histories. One-click integration with leading shippers including FedEx® and UPS® to save your workforce time and gets your goods to your customers faster.


  • Simplify and speed-up order processing, from placement to accounts receivable to fulfillment
  • Minimise costly manual paperwork and reduce risk of errors and delays
  • Improve customer satisfaction with real-time order visibility and faster delivery
  • Track all orders and histories, from receipt to shipping, delivery confirmation and payment
  • Save time with one-click electronic routing integration with FedEx®, UPS®, and USPS®
  • Accelerate cash flow and empower sales and customer service representatives
  • Eliminate quote-to-order errors with full sales, finance and fulfillment integration
  • Simplify complex billing processes such as recurring and time- and project-based billing
  • Create purchase and work orders based on the actual demand created from sales orders
  • Intelligent and automated drop-shipment workflow to streamline and optimise your distribution operations.

Key Features

  • Order Management and Fulfillment

    • Streamline the business through order processing integration with shipping, billing and invoicing, A/R, inventory and more
    • Capture orders through multiple channels—website, call center, sales force or direct mail responses
    • Enhance visibility by linking tracking numbers to sales orders, invoices and customer records
    • Easily customise any shipment, and automate bulk fulfillment processes to save time and money.
  • Real-Time Order Tracking and Visibility

    • Enable customers, suppliers, partners and employees to track packages anytime and anywhere
    • Identify and resolve problems promptly with dashboard alerts and exception reporting
    • Track and improve order processing performance with highly visual analytics and reporting
    • Build customer satisfaction with fast, easy self-service tracking tools available 24/7.
  • Out-of-the-Box Shipper Integration

    • Boost efficiency with one-click electronic routing integration with FedEx®, UPS®, and USPS®
    • Slash time by automatically generating shipping labels via the NetSuite interface
    • Eliminate manual data exchange between order management, shipping and customer service.
  • Business Integration

    • Smooth returns by linking order management and return merchandise authorisation (RMA)
    • Empower sales and customer service representatives with easy-to-use web-based tools accessible through browsers or mobile devices
    • Gain business insight with dozens of pre-built, industry-specific KPIs for orders, inventory levels, forecasts, pipeline and more.

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