NetSuite Helps Employment Website Achieve Five-Fold Growth in Three Years

SnagAJob.com

"We simply couldn't have handled the kind of growth we've seen over the last three years without NetSuite. NetSuite provided us a holistic, closed-loop solution that let us scale the business dramatically, while at the same time improving our processes and reducing costs." SnagAJob.com

Company at a Glance

Location:
Glen Allen, VA
Industry:
Software
Applications Replaced:
QuickBooks, spreadsheets

Solutions

NetSuite

Customer Success:

  • Five-fold revenue growth since 2006 with minimal new staff in finance and administrative functions.
  • Sales team growth of 15X—with visibility into sales rep pipelines and bookings forecasts.
  • Integrated automated work queues reduced new-account setup time by 10%.
  • Work-queue automation reduced cost-of-service delivery to customers by 20%.
  • Revenue recognition functionality increased accuracy of revenue reporting, reduced invoice processing time by more than 25%.

Challenges:

  • Existing combination of small-business software unable to support fast growth.
  • Needed sales forces automation/CRM solution to manage substantial planned expansion of the SnagAJob direct sales and service organizations.
  • Needed system to support subscription-based pricing, revenue accounting complexities, and high-volume order and invoice levels.
  • Needed closed-loop system integrating SFA, CRM, and financials, and SnagAJob's proprietary operating platform.

Solution:

  • Replaced QuickBooks and spreadsheets with NetSuite SFA, Financials, and CRM.
  • NetSuite partner Upaya used NetSuite APIs to integrate proprietary back-end operations platform and automate work queues with NetSuite.
  • Advanced revenue recognition tools in NetSuite financials simplify subscription-based billings, even with order pricing that can change on a monthly basis.