Siracom Pulls the Plug on Sage and Turns to NetSuite for Transformational Growth

Siracom

"We're an ambitious company and moving to NetSuite has meant that we're no longer held back by Sage's technology. We're able to focus our energies on moving the business forward rather than firefighting." Siracom

Company at a Glance

Location:
Basingstoke, U.K.
Industry:
Distribution
Applications Replaced:
Sage 50, Act!, Excel

Solutions

NetSuite ERP
Inventory Management
CRM

Customer Success:

  • Leading U.K. value-added distributor of wireless infrastructure and security technology has transformed its operational and financial performance with an upgrade to NetSuite.
  • Siracom has gained new agility for growth with unified NetSuite solution for financials, sales order and purchase order processing, inventory and order management, accounting and CRM.
  • Replacing Sage, NetSuite has given Siracom reliability and stability compared to regular system crashes of the past.
  • NetSuite scalability easily accommodated a 30% year-over-year sales increase through fall 2013 with no additional personnel, providing a strategic platform for rapid growth.
  • Real-time visibility of all customer interactions with NetSuite CRM has improved sales and service effectiveness for Siracom, named to the Sunday Times Tech Tracker 100.
  • Siracom has gained a new ability to build trusted relationships with vendors, including Meru Networks, Lightspeed Systems and Samsung.
  • Key dashboard metrics with drill-down to detail gives Siracom a real-time view of business performance for swift adjustments and data-driven business decisions.

Challenges:

  • Siracom was frustrated by the inability of Sage 50 to handle a growing number of users and transactions and increasing business complexity.
  • Sage system crashes about twice a week forced Siracom into painful and time-consuming efforts to manually recover and re-enter lost data.
  • Lack of a unified business view made it difficult to monitor performance, identify opportunities and challenges, and make informed business decisions.

Solution:

  • NetSuite addresses Siracom's tactical need for system reliability while providing a strategic platform for growth across new vertical markets and geographic regions.
  • Cloud-based architecture with intuitive access from anywhere with a web-enabled device seen a key advantage for productivity and visibility.