Italian Software Vendor S.I. Engineering Drives a 20% Net Income Increase in the NetSuite Cloud

S.I. Engineering

"The advantages in terms of time savings with NetSuite are both enormous and priceless. Today we have real-time control over the progress of offers and sales across our integrated markets." S.I. Engineering

Company at a Glance

Location:
Roreto, Italy
Industry:
Software (CAD/CAM for sheet metal fabrication)
Applications Replaced:
Zuchetti Ad Hoc Enterprise, Custom Built Legacy CRM

Solutions

NetSuite
NetSuite OneWorld
SuiteCommerce
CRM
Marketing
Project Management

Clustin

Partner:

Clustin
Location:
Alba, Italy

Customer Success:

  • Fast-growing S.I. Engineering has realized outstanding gains in business efficiency and visibility, contributing to a 20% increase in net income since NetSuite went live in 2012.
  • S.I. Engineering has a scalable cloud platform for an ambitious global growth strategy as it increases its customer base beyond 12,000 machine tool manufacturers across more than a dozen countries.
  • NetSuite OneWorld provides the company with a single, multi-lingual solution spanning from its Italy headquarters to subsidiaries in France, Germany and Poland.
  • S.I. Engineering has the ability to conduct real-time global financial consolidation and reporting across its subsidiaries, supporting better business decisions.
  • NetSuite OneWorld multi-currency conversion capabilities streamline transactions in the Euro, Polish zloty, British pound, Chinese renminbi, Brazilian real, Swiss franc and U.S. dollar.
  • The introduction of NetSuite has freed up time for S.I. Engineering executives and managers to focus on strategic issues, rather than struggling to access data.
  • With NetSuite, S.I. Engineering has discovered new opportunities for operational and financial efficiency that it could not have imagined with its previous solution.
  • NetSuite Recurring Billing automates what was a tedious and error-prone manual process, saving 15 days of work each year.
  • NetSuite CRM and marketing is helping S.I. Engineering drive new cross-sell revenue by better understanding and communicating with customers through sales reps and email campaigns.
  • Streamlined order-to-cash lifecycle has reduced manual data reconciliation, accelerated cash flow and improved customer satisfaction.

Challenges:

  • Previous on-premise systems consisting of basic accounting and a homegrown CRM application lacked the scalability that S.I. Engineering needed to grow the business.
  • S.I. Engineering lacked timely visibility into core business metrics and suffered costly delays in meeting customer needs and reconciling financials.
  • On-premise applications across multiple subsidiaries were difficult to manage and resulted in a lack of standardization across the company.

Solution:

  • NetSuite was selected as a leading cloud solution that could support S.I. Engineering's strong growth, such as a 2x increase in diverse product lines since 2008.
  • Implementation by Clustin, a NetSuite Solution Provider and SuiteCloud Developer Network partner in Italy, helped ensure rapid time to value and customization to S.I. Engineering's unique business needs.
  • S.I. Engineering added Clustin's Italian Accounting Localization (IAL) SuiteApp bundle for accounting functions and regulations specific to Italy.
  • Phase 2 deployment of NetSuite Project Management and Advanced Financials is in progress to broaden efficiency and visibility across multiple departments.