NetSuite Helps Premium Case Maker Grow 583% While Cutting Costs by $100,000 Yearly


Sena Cases

Company

Sena Cases

Location

Irvine, Calif.

Industry

Retail

Applications Replaced

QuickBooks, proprietary software

Solutions

NetSuite


"With NetSuite, we can now commit to on-time wholesale product deliveries to Apple's regional hubs; respond to queries quickly and accurately, without risking stock run-outs because of faulty information." Sena Cases

Customer Success

  • The Sena Cases (MEST) improved business efficiency by 50% since implementing NetSuite in 2012.
  • NetSuite's integrated business solution gives MEST a complete platform to handle student and employee records, financials, transactions and marketing.
  • The cloud-based system enables real-time visibility in MEST financials and operations by its founder, the Meltwater Group, a NetSuite partner and vendor of online intelligence solutions with 20,000 customers and 27 offices around the world.
  • NetSuite.org's donation and the greater efficiency realized by its solutions enable MEST to route limited resources into its two-year educational program and software startup incubator.
  • With NetSuite, MEST is further building on its success of educating 125 young developers since 2008 and investing more than $1.5 million in 14 startups, including Saya, Retail Tower and Dropifi.
  • Many MEST incubator startups are now using NetSuite through the donation program to manage their accounting, CRM and sales force automation.
  • Time required for annual auditing was reduced from more than a month with a half-dozen auditors to just several hours with NetSuite.
  • Better visibility into expenses enables MEST to make informed, cost-saving decisions on cafeteria operations, diesel fuel and other operational outlays.

Challenges

  • Limited business software prevented this maker of premium leather cases from taking advantage of the exploding market for iPhones, iPads and other mobile devices.
  • Lack of integration and visibility among ecommerce, accounting, customer service, and inventory management severely hampered business performance.
  • Lack of process integration and real-time inventory visibility prevented Sena Cases from making wholesale commitments to big-box retailers such as Apple.
  • Upgrading existing server-based software would have been expensive, and would still fall short of providing full process integration.

Solution

  • The NetSuite.org corporate citizenship program and unified cloud business solution were ideal and met MEST's need for low-cost, high-performance business software.
  • NetSuite.org also supplied free and discounted software to many of the 14 MEST-based incubator startups, giving these organizations a scalable platform for success.
  • In concert with the school's use of NetSuite, the Meltwater Group has also implemented NetSuite in many areas of its global business.

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