The Philippines' Largest Sugar Producer Sweetens Its Bottom Line with NetSuite OneWorld

Roxas Holdings, Inc.

"NetSuite has done a lot of great things for the company. Today, we can see revenues, expenses and transactions on a per-customer basis, on-demand and in real-time with summary-to-detail reporting. The insight we receive from NetSuite OneWorld, combined with the flexibility of the platform across our organization, is helping us in developing a strong foundation for growth." Roxas Holdings, Inc.

Company at a Glance

Location:
Makati City, Philippines
Industry:
Agriculture (largest sugar producer in the Philippines)

Solutions

NetSuite
NetSuite OneWorld

Customer Success:

  • NetSuite OneWorld has given the largest sugar producer in the Philippines real-time insights and reporting into finances and operations. The publicly-traded Roxas Holdings (RHI: PSEi: ROX) has markedly improved efficiency, visibility and decision-making since going live on NetSuite in October 2012.
  • Roxas Holdings uses OneWorld multi-entity management and financial consolidation capabilities to run three subsidiaries that operate two sugar mills, a sugar refinery and a bio-ethanol plant.
  • NetSuite’s cloud solution has enabled Roxas Holdings to realize significant and immediate costs savings by transitioning from its on-premise IT infrastructure.
  • Roxas Holdings uses NetSuite to forecast pricing and profitability amid pending reductions in sugar tariffs under the ASEAN Free Trade Agreement Common Preferential Treatment (AFTA-CEPT).
  • With 160 NetSuite users, Roxas Holdings has empowered management and staff with on-demand access to critical information for faster, more informed business decisions.
  • Roxas Holdings relies on NetSuite to support its sales processes of proposals, orders, deliveries, and customer invoicing and payments, as well as procurement of goods from suppliers.
  • In a next phase, NetSuite usage is being expanded for real-time inventory management and manufacturing, including milling 36,000 tons of sugarcane and production of over 100,000 liters of bio-ethanol from molasses per day.

Challenges:

  • Financial reporting in the previous system was complicated and time-consuming, providing poor visibility into financials across the operations of Roxas Holdings and its subsidiaries.
  • Complex on-premise IT infrastructure required laborious maintenance and hand-coding and didn't offer flexibility for change and growth.

Solution:

  • On-time, on-budget implementation by CloudTech, the 2013 NetSuite APAC Solution Provider Partner of the Year, enabled Roxas Holdings to accelerate time to value.
  • SuiteCloud development platform enables Roxas Holdings to customize its business and manufacturing processes, enabling the Group to move millions of dollars of sugar through the system.
  • A separate instance of NetSuite is in place to support the Group's social arm, Roxas Foundation, Inc.—as a grantee of the NetSuite.org corporate citizenship program.