Positive Coaching Alliance Gains a Winning Edge with NetSuite.org

Positive Coaching Alliance

"NetSuite gives us a lot more transparency into our information. There's no way we could do as much or be as successful in reaching youth with our previous system." Positive Coaching Alliance

Company at a Glance

Location:
Mountain View, Calif.
Industry:
Nonprofit (providing youth and high school athletes a positive, character-building youth sports experience)
Applications Replaced:
Intuit QuickBooks, Excel, custom-built webstore

Solutions

NetSuite

Customer Success:

  • NetSuite provides efficiency that enables Positive Coaching Alliance to better focus on its mission of developing "Better Athletes, Better People" through partnerships with 1,700+ schools and youth organizations.
  • SuiteCommerce web storefront accepts charitable donations and drives sales of coaching and training services delivered by more than 100 trainers in the U.S..
  • Up to 100 data transactions a day that used to take up to three hours to manually process are now fully automated through NetSuite.
  • Dual donation and service sales revenue streams update automatically in NetSuite Financials, eliminating time-consuming manual work.
  • Positive Coaching can offer NetSuite access to all employees for self-service, whereas in the past only the senior accountant could access QuickBooks.
  • NetSuite provides management and real-time visibility for Bay Area headquarters and nine regional offices across the U.S., with more offices to open soon.
  • Positive Coaching Alliance has realized steady double-digit revenue growth since going live on NetSuite in 2009.

Challenges:

  • Manual processes involving QuickBooks, Excel and a custom-built website hurt efficiency and diverted valuable resources from core mission.
  • Positive Coaching Alliance suffered delays in visibility into revenue stream and expenses, making it difficult to forecast and adapt.
  • Founded in 1998, Positive Coaching Alliance needed a modern cloud solution to enable greater agility and mobility with anywhere, anytime access.

Solution:

  • NetSuite.org program made available discounted version of NetSuite and SuiteCommerce to the non-profit as a single integrated system for key business processes.
  • Positive Coaching Alliance is taking advantage of NetSuite.org SuiteVolunteers program, with two NetSuite volunteers implementing custom scripts to support income allocations.
  • NetSuite selected after comparisons against Microsoft Dynamics GP (Great Plains), Financial Edge and Sage to replace on-premise QuickBooks system.