Port of Portland Keeps Ships Moving with NetSuite


Port of Portland

Company

Port of Portland

Location

Melbourne, Australia

Industry

Shipping

Applications Replaced

Epicor, Astea International, HR3, MEX

Solutions

NetSuite
NetSuite SuiteApps—i-Seaports and Infinet Cloud


"Our CEO and senior management team now have complete and real-time visibility of all the information they require to make swift and effective business decisions." Port of Portland

Customer Success

  • Complete visibility into entire business gives CEO and senior management all the information they require to make swift and effective business decisions.
  • Significantly improved the efficiencies of its financials and project management capabilities.
  • Streamlined ship scheduling process to support its growing customer base of exporters.
  • All components are now automated and fully integrated with each other in real-time, from ship scheduling and project management, all the way through to finance.
  • Improved reliability, accuracy and integrity of data—it can now better manage moving forward.
  • Most staff now access NetSuite, providing the data they need to do their jobs efficiently and help grow the business.
  • Streamlined data gathering and insight capabilities saves the accounting team about 30 percent of their time at month end reporting.

Challenges

  • Focused on growing its customer base of exporters and needed to update its core business systems to support this future growth.
  • Previous systems were out of date and lacked integration, which required a lot of inefficient manual processes that led to data inconsistencies.
  • Ship scheduling, in particular, was hand written on pieces of paper and not captured properly in its software systems.

Solution

  • Implemented a single instance of NetSuite for financials, payroll, project management, asset management and shipping.
  • In conjunction with NetSuite's cloud-based business management solution, Port of Portland leverages NetSuite's SuiteCloud Developer Network (SDN) Partners—i-Seaports for shipping and Infinet Cloud for payroll.
  • NetSuite's full integration with i-Seaports' advanced shipping capabilities provides a traffic management centre to manage all aspects of a vessel call from reservations to departure, as well as a communications co-ordination centre.
  • The Infinet Cloud Payroll SuiteApp streamlines its payroll services and provides all the functionality needed to fulfil payroll responsibilities.

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