OpenSymmetry

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OpenSymmetry Upgrades to NetSuite for Integrated ERP, PSA and CRM

OpenSymmetry, a fast-growing global technology consulting firm specializing in sales performance management solutions was named to the Inc. 5000 list of America’s fastest-growing private companies for the sixth consecutive year in 2016. Running a FinancialForce ERP and PSA system, the firm realized it needed greater functionality and scalability to adapt to its growth and long-term needs.


Company

OpenSymmetry

Location

Austin, Texas

INDUSTRY

Professional Services

EMPLOYEES

200+

Number of SUBSIDIARIES

3

Number of COUNTRIES

3

SYSTEMS REPLACED

FinancialForce ERP and PSA, Salesforce

IMPLEMENTATION PARTNER

NetSuite Professional Services

NetSuite Products Implemented

NetSuite OpenAir
NetSuite OneWorld
NetSuite CRM


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“We just weren’t getting the capabilities and support we needed from FinancialForce. We brought NetSuite in and they hit it out of the park.” OpenSymmetry

OpenAir opens growth opportunities for OpenSymmetry

1

Need for a more robust solution prompts a switch

The 200-person company implemented NetSuite OneWorld for global financials and NetSuite OpenAir for PSA, as well as NetSuite CRM (replacing Salesforce). With NetSuite, OpenSymmetry is poised to streamline financial reporting, resource management, billings and revenue recognition that had been challenging.

2

Critical visibility for professional services

With NetSuite, OpenSymmetry saved several hundred thousand dollars in annual licensing fees, while NetSuite’s fully integrated ERP, PSA and CRM provides superior visibility and control across the quote-to-cash lifecycle. With NetSuite, OpenSymmetry can easily manage complex fixed fee, milestone and time and materials billings.

3

OpenAir opens growth opportunities

Upgrading to NetSuite is a growth catalyst for OpenSymmetry, which has served more than 500 clients in 17 countries. OpenAir gives OpenSymmetry flexibility and insights for project-level profitability reporting and resource allocations. NetSuite OneWorld delivers real-time financial reporting across subsidiaries in the UK and India and seamless multi-currency transactions.


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