New Teacher Center Does A+ Work with NetSuite.org

New Teacher Center

"NetSuite is a very solid, flexible system that enables us to keep an eye on cash on a daily basis so we know what funds we have." New Teacher Center

Company at a Glance

Location:
Santa Cruz, CA
Industry:
Education, Nonprofit, Media & Publishing
Applications Replaced:
opentaps, Salesforce.com

Solutions

NetSuite Financials
Inventory Management
CRM

Customer Success:

  • Since implementing NetSuite solutions in July 2012, New Teacher Center (NTC) has greatly improved its financial and operational efficiency, which is helping the organization better develop strong new teachers, school leaders and school systems across the country.
  • The nonprofit is saving $110,000 a year in administrative and infrastructure costs since upgrading to NetSuite.
  • NTC is leveraging NetSuite scalability to support goals of significantly expanding its reach and growth within four years.
  • Since replacing Salesforce.com in July 2013 , NetSuite CRM has given NTC capabilities for donor and client engagement fully integrated with NetSuite Financials.
  • NetSuite CRM gives NTC a single system of record on its 100+ corporate and institutional donors.
  • Time needed to reconcile inventory across 200 SKUs of printed materials and DVDs has been reduced from about four days to just a couple of hours.
  • NetSuite's on-demand cloud access supports mobility and use by personnel at HQ and regional offices in New York City, Boston, Chicago, Los Angeles, North Carolina and Honolulu.
  • NetSuite financial management capabilities enable NTC to easily, and swiftly, manage revenue from donations, and from sales of services and materials.
  • NetSuite reporting and Saved Searches functionality allows NTC to query data and report on key financials, with simple drill-down to detail functionality.

Challenges:

  • NTC struggled with data integrity issues in its previous opentaps accounting system, undermining the organization's confidence in its data.
  • The nonprofit lacked real-time, on-demand visibility into expenses and revenues, making it difficult to forecast and shape programmatic direction.
  • Unnecessarily high infrastructure and administrative expenses diverted limited resources from NTC's mission of improving student learning by accelerating the effectivness of new teachers and principals.

Solution:

  • After evaluating competing solutions, NTC determined that NetSuite offered the cloud flexibility it wanted with extensibility for growth.
  • A philanthropic donation from NetSuite.org's corporate citizenship program helped "tip the scales" on NTC's decision to implement NetSuite.
  • NTC has utilized the NetSuite.org SuiteVolunteers pro bono program to build a CFO dashboard and aid in forecasting and contact management.
  • NTC has rounded out its NetSuite environment with solutions from NetSuite partner Avalara for sales tax compliance, Concur for expense reporting, Adaptive Planning for forecasting and Merchant e-Solutions for payment processing.