A leading workforce management software vendor, Kronos was “version-locked” with its previous legacy on-premise PSA application because extensive customizations wouldn’t carry over with an upgrade. Its disparate systems for PSA and scheduling were inflexible and unintegrated, impacting efficiency and visibility while time-consuming manual work became increasingly onerous for Kronos Professional Services as the business grew and complex new billing models were introduced.
Software and Services
Legacy On-Premise PSA Application
"NetSuite OpenAir has enabled our Professional Services division to continue to grow with the business." Susan Cyr, VP Professional Services, Kronos Incorporated