NetSuite Helps Innovative Dental Business Automate Processes and is Saving About $250,000 Yearly

Invisalign Australia


Invisalign Australia


Sydney, Australia


Retail, Wholesale/Distribution

Applications Replaced

Intuit QuickBooks


NetSuite OneWorld

"NetSuite lets us run a virtual company, where we can control everything from Australia, and its customization features support our agility by letting us adjust the software to suit our business." Invisalign Australia

Customer Success

  • Automated invoicing and other processes are helping Invisalign save about $250,000 yearly over the cost, in extra staff, of the previous system.
  • Automation has helped cut weekly invoicing time from 30 hours to eight hours.
  • NetSuite's customization features have helped the company automate its volume discount process, cutting invoice-to-cash time by 30%.
  • Multi-currency and multi-subsidiary support now helps Invisalign produce consolidated financial statements in 4 seconds, compared to 5 hours previously, and saves up to 30 hours a month for regular weekly consolidations.
  • The company's NetSuite events portal and automated-email capabilities helped Invisalign more than double its yearly customer training and education events, from 45 to 120 for the current year.
  • The company has grown 30% in the last three years, while only adding a single employee for finance.


  • Innovative company, selling invisible aligners, was unable to capitalize on explosive market growth.
  • Limited accounting software couldn't handle Invisalign's complex volume discount structure.
  • Software limitations also hindered the company's progress in global markets because it couldn't handle multiple subsidiaries or multi-currency conversions.


  • NetSuite's cloud architecture lets the company's Australia headquarters keep real-time control over operations in New Zealand, Singapore, Hong Kong, as well as Australia.
  • Invisalign's customer center features localized currencies, and lets customers make credit card payments, download statements and invoices, and view terms and conditions, as well as discount policies and procedures.

Learn About OneWorld Global Business Management

Schedule a free consultation