Online Exchange Company Streamlines Business Teams and Automates Business Processes with Cloud Software Suite

"By allowing us to automate key business processes, NetSuite has increased the efficiency of our operations, logistics and finance teams by 20%." Suraj Sharma, CEO, Emarket.com

Company at a Glance

Location:
Funchal, Portugal
Industry:
Online exchange for companies in the FMCG sector
Applications Replaced:
Sage Trading 100

Solutions

NetSuite

Customer Success:

  • Increased the efficiency of operations, logistics and finance by 20% by reducing manual processes.
  • Business working environment has become noticeably more dynamic and target-driven due to access to real-time reporting and KPIs.
  • Enabled remote, real-time access into the system for all staff.

Challenges:

  • Managing a network operating in three European countries; dealing in multiple currencies, trading regulations and languages.
  • Needed to provide staff with remote access to the system on a global basis.
  • Required a system that would allow integration with the company's existing, complex website front-end.
  • Wanted a solution that would provide real-time access to key business metrics.

Solution:

  • Replaced an inefficient, bespoke system with NetSuite.
  • Cloud-based system means staff can access from any location.
  • Customisable, role-based dashboards provide access to real-time management data at anytime, from anywhere with an internet connection.
  • Web integration and automated, real-time reporting means smoother and more efficient business practices.