NetSuite.org Helps Eco-Bags Products in 'Cleaning Up the Planet, One Bag at a Time™'

Eco-Bags Products

"NetSuite has enabled us to run extremely efficiently so we can focus on customers and grow the business. NetSuite.org has been amazing in supporting our eco-responsible mission." Eco-Bags Products

Company at a Glance

Location:
Ossining, N.Y.
Industry:
Wholesale/Retail, Consumer Goods/Promotional Goods
Applications Replaced:
QuickBooks, Mail Order Manager

Solutions

NetSuite Financials
Inventory Management
SuiteCommerce
CRM

Customer Success:

  • Pioneer in reusable, environmentally responsible bags for shopping, produce and other uses has grown exponentially since implementing NetSuite in 2004.
  • A certified B Corporation founded in 1989, Eco-Bags Products, Inc. is supported in its eco-friendly mission by the NetSuite.org corporate citizenship program.
  • Free and discounted licensing through NetSuite.org helps Eco-Bags Products focus on expanding operations and "cleaning up the planet one bag at a time."
  • NetSuite scalability has supported growth of the ECOBAGS® brand across thousands of retail partners, including Whole Foods, Nordic Naturals and Walgreens, and more than a dozen countries in Europe and Asia.
  • NetSuite has helped Eco-Bags Products streamline and grow its custom work business, producing custom cuts and graphics for thousands of buyers including Williams-Sonoma, Pepsi, Staples and others.
  • NetSuite SuiteCommerce enables password-protected B2B ecommerce and direct-to-consumer sales, integrated natively with financials, inventory and order management and CRM.
  • NetSuite's multi-location inventory capabilities provide visibility and control across four warehouses in New York, Connecticut and California.

Challenges:

  • Incompatibility between QuickBooks and a Mail Order Manager application used by a fulfillment partner posed problems for inventory and fulfillment.
  • Eco-Bags Products struggled with manual processes in managing leads, sales orders and invoicing.
  • Eco-Bags Products did not want the cost and complexity of installing on-premise ERP software and servers to handle its growing business.

Solution:

  • NetSuite's cloud business management solution was viewed as ideal in enabling anytime, anywhere access over Apple Macintosh notebooks.
  • The NetSuite.org corporate citizenship program offered attractive free and discounted licensing to channel resources into the business mission.
  • Eco-Bags Products uses an electronic data interchange (EDI) solution from NetSuite partner B2BGateway to automate transactions with large retail customers.