International Nonprofit Sows Peace in Troubled Nations of Africa and Asia

Cord

"NetSuite is the solution to all our problems in one bundle and is absolutely the springboard we need to reach more beneficiaries in Africa and Asia."
Cord

Company at a Glance

Location:
Leamington Spa, United Kingdom
Industry:
Nonprofit
Applications Replaced:
Greentree ERP, Microsoft Access and Excel

Solutions

NetSuite OneWorld

Customer Success:

  • Nonprofit international peace organization has streamlined fundraising, financials and marketing in an integrated, flexible system since going live on NetSuite in fall 2012.
  • Better efficiency, visibility and fund-raising effectiveness enables Cord to better focus on peace partnerships in such conflict-riven countries as Chad, Burundi, Cambodia and Myanmar.
  • Unified set of financials data and 15,000 individual and organizational donor records allows Cord to better target and cultivate lasting relationships with donors.
  • Cord automated what was eliminated time-consuming manual processes to calculate funds that the U.K. government will match based on an individual’s donation.
  • NetSuite marketing and analytics empowers Cord to improve fund-raising effectiveness with more targeted communications, measurability and continuous marketing optimization.
  • NetSuite back end processes donations over a range of channels, including website, text, postal mail and phone, for work on peace-building, gender equality, human rights, HIV, education, infrastructure and more.
  • Cord, winner of the Coventry International Prize for Peace and Reconciliation, has gained confidence it has the solution it needs to support its goal of doubling its income by 2016, from $4.7 million USD in 2012.

Challenges:

  • Cord struggled with managing disparate donor and financials data sets and lacked visibility into fund-raising effectiveness, budget vs. actuals, and individual and organizational donors.
  • Organization wanted to move to the cloud for greater mobility, elimination of IT systems, better security and ability to withstand unforeseen events or disasters.
  • Valuable staff time and resources were diverted from core mission by the need to manually manage and double-enter data and maintain on-premise systems.

Solution:

  • In partnership with NetSuite.org corporate citizenship program, Cord selected NetSuite as the ideal all-in-one cloud solution to efficiently a range of business processes and needs.
  • On-time, on-budget implementation by First Hosted Limited, named NetSuite Solution Provider Partner of the Year in Europe for three consecutive years, enabled fast time to value.
  • NetSuite anywhere/anytime cloud platform offers capabilities to extend access to on-the-ground personnel in Africa and Asia locations in the future.