NetSuite Helps Nonprofit Improve Fundraising, Client Service


AbilityNet

Company

AbilityNet

Location

Warwick, United Kingdom

Industry

Nonprofit

Applications Replaced

Sage, SharePoint, Legacy Systems

Solutions

NetSuite


"We use NetSuite across the business—it's put us firmly back in control and has improved life for our users and our clients." AbilityNet

Customer Success

  • Consistent customer data, accurate demand planning help strengthen fundraising.
  • Automated order processing saves time and costs over manual methods.
  • Optimized asset and inventory management improves audit compliance.

Challenges

  • Fundraising difficult for nonprofit because of poor demand planning.
  • Stock write-offs, wasted time caused by manual inventory tracking.
  • Inconsistent financial data hampered budget controls.

Solution

  • Chose NetSuite over Goldmine, Microsoft Navision.
  • Sales order processing was running in just over a month.

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