Today's increasingly competitive software business demands constant review of your professional services practice for operational efficiency. But where to start? New research identifies five key areas: vision and strategy, finance and operations, human capital alignment, service execution, and client relationships. Join Dr. Katherine Jones, Director of Marketing at NetSuite and Jeanne Urich, one of the principal authors of "The New Professional Services Maturity Model," a new report by Adexta and SPI Research, who will highlight some of its key findings and their implications for professional services organizations within software companies.

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