Support: TSIT 001–Technical Support Specialist (IT Fresh Graduates) (Makati City)
Why NetSuite?
Picture yourself building a successful career at NetSuite—working alongside other talented, driven individuals to help fast-growing mid-size organizations and larger enterprises achieve their business goals with the world's #1 cloud-based business management suite for ERP/financials, CRM, ecommerce and more.
Founded in 1998 by Oracle CEO Larry Ellison and NetSuite CTO and Chairman Evan Goldberg,
NetSuite (NYSE: N) is used by more than 16,000 companies and subsidiaries to run mission-critical operations without the high capital costs and inefficiency of antiquated client/server systems. Named by Gartner as the world's fastest-growing financial management vendor and winner of a prestigious 2011 CODiE award for Best Financial Management Solution, NetSuite is where business is going.
If you'd like to join our dynamic, driven and fun team, click on the Apply Now button below.
Responsibilities:
- Point of contact with customer through resolution.
- Performs highly complex troubleshooting and analysis.
- Handles cases from advanced users.
- Reviews and/or authors solutions / knowledge-based articles.
- Differentiates type of defects and works on defect escalations
- Actively works with Quality Assurance/Development to keep priority defects moving.
Qualifications/Skills:
- Candidate must possess at least a Bachelor's/College Degree in Computer Science, IT, Computer Engineering and the like.
- For Suiteflex—Direct experience and knowledge of web programming using JavaScript, HTML, PHP, .ASP and/or C#
- For CRM – background in HTML or any CRM software like Siebel
- For OpenAir—background in HTML
- For Ecommerce—background in PHP, VB Script
- Must be proficient in JavaScript, Java / C#, perl scripting
- Proficient and/or knowledgeable in REST / Soap-based Web Services (VB.NET, PHP, HTML)
- Required language(s): English, Filipino
- Fresh Graduates are welcome to apply.
- Fresh Graduates are welcome to apply.
- MUST BE AVAILABLE IMMEDIATELY
- Full-Time positions available