Sales Support Specialist—Direct Sales
Req 4732
Boston, MA

Why NetSuite?
Picture yourself building a successful career at NetSuite—working alongside other talented, driven individuals to help fast-growing mid-size organizations and larger enterprises achieve their business goals with the world's #1 cloud-based business management suite for ERP/financials, CRM, ecommerce and more.

Founded in 1998 by Oracle CEO Larry Ellison and NetSuite CTO and Chairman Evan Goldberg, NetSuite (NYSE: N) is used by more than 16,000 high-growth and midsized companies and divisions of large enterprises to run mission-critical operations without the high costs and inefficiency of on-premise systems. Named by Gartner as the world's fastest-growing financial management vendor on a global basis and winner of 2 prestigious 2013 CODiE award for Best Financial Management Solution and Best Cloud Infrastructure, NetSuite is where business is going.

If you'd like to join our dynamic, driven and fun team, click on the Apply Now button below.

NetSuite is currently looking for a Sales Operations Analyst to provide support and guidance, for the sales organization, in navigating the Sales Policies, Rules of Engagement, sales compensation plans, as well as compliance with Revenue Recognition policies.

This person will assist the sales team with quotes, estimates and orders, in complex deals and provide reports and analysis to sales management, to help develop meaningful dashboards or metrics; to help drive growth. This person will review and edit sales contracts and NDA's, working within defined guidelines and will manage and, where possible, improve the Deal Registration process, including the sales team contributions. The Analyst will utilize existing sales data sources to develop analytic models that facilitate deep-dive analysis in target areas on both ad hoc and on-going basis. This role supports the Americas, mostly on the East Coast and will partner with colleagues in Marketing, Finance, and Legal.


  • BA/BS Degree in Finance, Business Administration or related field, or equivalent experience required.
  • A minimum of 3–5+ years of relevant experience within sales operations, sales compensation or comparative field.
  • Strong working knowledge of NetSuite or similar CRM/ERP programs
  • Strong business and data analysis skills including building reports, working with complex spreadsheets, and databases to measure business performance; Possesses a working knowledge of relational database concepts and applications
  • Ability to draw concise, well supported recommendations based on detailed analysis of the given issue
  • Strong written, verbal and quantitative skills
  • Advanced skills in Excel and other MS Office applications
  • Strong interpersonal and presentation skills, with ability to articulate complex concepts in an appropriate manner for the intended audience
  • Customer first attitude preferred, with the ability to turn around request in a very short time frame
  • Familiarity with revenue recognition principles a plus
  • Ability to work independently in a dynamic fast-paced environment, with minimal supervision
  • Comfortable interacting with Sales team and Executives