Picture yourself building a successful career at NetSuite—working alongside other talented, driven individuals to help fast-growing mid-size organizations and larger enterprises achieve their business goals with the world's #1 cloud-based business management suite for ERP/financials, CRM, ecommerce and more.
Founded in 1998 by Oracle CEO Larry Ellison and NetSuite CTO and Chairman Evan Goldberg, NetSuite (NYSE: N) is used by more than 16,000 companies and subsidiaries to run mission-critical operations without the high capital costs and inefficiency of antiquated client/server systems. Named by Gartner as the world's fastest-growing financial management vendor and winner of a prestigious 2011 CODiE award for Best Financial Management Solution, NetSuite is where business is going.
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The Project Manager will primarily be responsible for managing the delivery of NetSuite’s Professional Services implementations of the on-demand NetSuite application. The ideal candidate will have retail and/or eCommerce experience (but not a requirement). Under the guidance of NetSuite’s One Methodology, the resource will drive the delivery of NetSuite’s Professional Services engagements according to the agreed upon scope, time and budget—all while ensuring the highest degree of customer satisfaction.
The Project Manager is a key player in managing, tracking and communicating the progress of projects, and in ensuring the quality delivery of NetSuite’s Professional Services. From initiation through to completion, the Project Manager will be responsible for planning customer specific engagements, managing the business requirements development, review and signoff process, managing the execution of deliverables while controlling scope, executing the change management process when needed, and ensuring timely resolution of discrepancies and project roadblocks. The Project Manager will manage multiple concurrent projects and will work with a number of resources within a matrix environment.
From initiation through to completion, the Project Manager will be responsible for the construction, presentation and signoffs of key deliverables such as Project Kickoffs, Project Plans, Change Orders, regular Status and Risk reports. He/she will also facilitate planning sessions at various stages of the project lifecycle. Critical to the success of this role will be the setting and management of customer expectations, in regards to project scope, the NetSuite delivery model, stakeholder roles and responsibilities, timelines, escalation and change management processes, communication and risk management plans.
The successful candidate must have a passion for helping small and mid-sized businesses find creative ways to use NetSuite to more effectively run their businesses.
The position is expected to travel 50%.